Najema Eldridge-Clark
Columbia
Summary
Detail-oriented Hazardous Materials Handler with experience in managing records administration and public interactions. Delivered exceptional customer service while processing orders and managing cash, effectively engaging clients to enhance product visibility. Contributed to customer satisfaction and overall company success through proactive communication and service excellence.
Overview
11
11
years of professional experience
Work History
Custodial Supervisor
Compass Group USA
Columbia
09.2017 - Current
- Trained and mentored custodial staff on proper cleaning techniques and safety protocols.
- Developed cleaning schedules to optimize workflow and staff productivity.
- Supervised daily custodial operations to ensure cleanliness standards were met.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Responded quickly to emergency situations requiring immediate attention.
Sales Associate
Walmart
Columbia
08.2016 - 10.2017
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection and inquiries.
- Operated cash register for customer transactions.
- Maintained clean and organized sales floor displays.
- Stocked shelves with merchandise and ensured availability.
Assistant Store Manager
McDonalds
Columbia
10.2015 - 10.2016
- Supervised daily operations to ensure smooth restaurant functioning.
- Trained staff on customer service best practices and operational standards.
- Managed inventory levels and ordered supplies for efficient service.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Education
W.j Keenan
Columbia, SCSkills
- Sanitation protocols
- Safety compliance
- Inventory management
- Training and development
- Staff training
- Team leadership
- Organizational skills
- Problem-solving aptitude
- Multitasking Abilities
Languages
English
Professional
Affiliations
- Gardening
- Music
- Parenting
- Leadership
References
References available upon request.
Timeline
Custodial Supervisor
Compass Group USA
09.2017 - Current
Sales Associate
Walmart
08.2016 - 10.2017
Assistant Store Manager
McDonalds
10.2015 - 10.2016
W.j Keenan