Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Nancy Servin

Bluffton,SC

Overview

4
4
years of professional experience

Work History

Office Coordinator

Benchmark Physical Therapy
11.2023 - Current
  • Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed approximately 30 incoming calls, emails and faxes per day.

Front Desk Agent

Montage Palmetto Bluff
06.2023 - 11.2023
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Greeted approximately 100 visitors and customers upon arrival per day, offered assistance, and answered questions to build rapport and retention.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.

Food and Beverage Associate

Wawa
11.2022 - 06.2023
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.

Server/Cashier

Sunset Pizzeria
02.2020 - 08.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Packaged and stored food products following proper handling and preservation methods.

Customer Service Associate

Target
05.2021 - 04.2022
  • Promptly responded to inquiries and requests from prospective customers.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Diploma -

Bluffton High School
Bluffton, SC

Skills

  • Problem-Solving Skills
  • Attention to Detail
  • Customer Service
  • Time Management
  • Oral and written communications
  • Administrative Skills
  • Microsoft Office
  • POS Systems

Additional Information


  • Dedicated team player
  • Fast Learner
  • Ability to Work Under Pressure

Languages

Spanish
Native or Bilingual

Timeline

Office Coordinator

Benchmark Physical Therapy
11.2023 - Current

Front Desk Agent

Montage Palmetto Bluff
06.2023 - 11.2023

Food and Beverage Associate

Wawa
11.2022 - 06.2023

Customer Service Associate

Target
05.2021 - 04.2022

Server/Cashier

Sunset Pizzeria
02.2020 - 08.2022

Diploma -

Bluffton High School
Nancy Servin