Naquisha Burris
Rock Hill
Summary
Quality Assurance Specialist with more than 9 years of enterprise software product quality assurance experience, including test planning, implementation, and execution. Talented in performance testing and benchmarking and competent in multiple scripting languages. Excellent at quickly identifying high-level test strategies and problems. Collaborative but decisive personal style and effective communicator and problem solver.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Quality Assurance Specialist
Pulse Lab Inc.
Columbia
03.2016 - 06.2021
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Prepared reports to communicate results of quality inspection activities to management.
- Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Consulted with management and personnel to educate on QA standards.
- Used quality monitoring data management systems to compile and track performance at team and individual levels.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Learned new testing methods through continued education and research.
Quality Assurance Specialist
Giti Tire
Richburg
07.2021 - 05.2023
- Developed new methods of testing products to gather more detailed or reliable information to verify products meet quality standards.
- Trained end users on software and hardware functionality, best practices and protocols.
- Leveraged operational statistics to implement continuous improvement programs and generate substantial revenue gains.
- Executed and developed methods to obtain post-production product feedback from customers.
- Initiated change management practices to create new revenue streams and increase operational efficiencies.
- Fostered culture of analytical thinking and precision to diagnose quality issues.
- Produced test scripts for new automated software testing rounds.
Education
Associate of Applied Science - Quality Control And Safety Technologies
York Technical College
Rock Hill, SC08.2014
Skills
Micro Focus Systems
- Suggested improvement processes for all existing applications
- Conducted unit, system and all functional testing activities
- Provided technical assistance during testing and code reviews
- Programmed and implemented online programs with Micro Focus COBOL
- Executed migration of mainframe data sources to SQL databases
- Designed and developed Micro Focus COBOL screens and systems
- Analyzed and documented user requirements and specifications
- Supported Micro Focus COBOL applications and resolved technical issues
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Certification
- Licensed Quality Assurance Specialist - 2017
Timeline
Quality Assurance Specialist
Giti Tire
07.2021 - 05.2023
Lead Quality Assurance Specialist
Pulse Lab Inc.
03.2016 - 06.2021
Associate of Applied Science - Quality Control And Safety Technologies
York Technical College