Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Warehouse Worker
Home Depot Warehouse
West Columbia, SC
07.2025 - Current
Process inbound and outbound freight in a high-volume distribution environment
Pick, pack, stage, and prepare orders for shipment with accuracy and efficiency
Operate warehouse equipment and follow safety and inventory procedures
Assist with loading/unloading trucks and organizing merchandise for distribution
Maintain productivity standards while meeting deadlines in a fast-paced setting
Support team operations to ensure timely fulfillment and warehouse organization
Operated pallet jacks to efficiently transport materials within warehouse.
Cashier
Walmart
Columbia, South Carolina
11.2024 - Current
Process customer transactions accurately while delivering strong customer service
Resolve customer concerns and answer product/service questions
Maintain cash handling accuracy and support daily front-end operations
Package Handler
Amazon
Columbia, SC
11.2022 - 05.2025
Sorted, staged, and loaded packages for timely delivery routes
Inspected shipments for damage and maintained quality standards
Supported warehouse logistics, routing efficiency, and truck loading operations
Overnight Stocker
Walmart
Moncks Corner, South Carolina
05.2020 - 11.2022
Stocked merchandise in a timely manner.
Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
Organized shelves, racks and bins to ensure product availability.
Removed product from boxes and placed on shelves according to merchandising guidelines.
Gathered assigned merchandise and transported to store floor locations using pallet jacks
Call Center Representative
SYKES
Sumter, South Carolina
07.2018 - 05.2020
Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Identified opportunities to improve policies and procedures related to customer service operations.
Maintained records of customer interactions, transactions, comments and complaints.
Developed effective working relationships with team members across multiple departments.
PT Assistant Manager
Carters Inc
Columbia, South Carolina
08.2017 - 05.2018
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Answered customer questions and addressed problems and complaints in person and via phone.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Cashier
Bojangles' Famous Chicken 'n Biscuits
Columbia, SC
06.2013 - 10.2017
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Greeted customers and took their orders in a friendly and efficient manner.
Regularly checked inventory levels for restocking needs.
Trained new employees on job duties and safe operation of kitchen equipment.
Followed all health department guidelines for safe food handling practices.
Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Communicated effectively with co-workers to ensure smooth workflow.