Outgoing Admissions and Marketing Director with over two years of experience in the admissions and marketing field. Friendly and hospitable with excellent written and verbal communication skills. Adept at providing facility tours, coordinating and executing the admissions process and coordinating marketing programs. Strong proficiency in customer service and public relations.
Overview
10
10
years of professional experience
Work History
Admissions Director
Pruitthealth Aiken
12.2022 - Current
Managed referral processing and evaluations to ensure a timely and efficient admissions process.
Developed and maintained relationships with referral sources and providers to increase referral volume.
Strengthened relationships with community referral sources to increase referral volume.
Coordinated family visits and tours, and providing comprehensive support to families during the admission process.
Confirmed all insurance benefits met standards of admissions as dictated by policy.
Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
Enhanced communication between hospital accounts and the facility through consistent follow-ups and progress updates for hospital admissions.
Admissions and Marketing Director
Azalea Health Center By Harborview
04.2020 - 12.2022
Continually maintained and improved company's reputation and positive image in markets served.
Built and strengthened strategic relationships with hospital staff, advertising agencies and leading partners.
Captured new patients by optimizing business strategies and market services to diversify offerings.
Developed and maintained relationships with patients and families to ensure a effortless admission process.
Confirmed all insurance benefits met standards of admissions as dictated by policy.
Completed insurance authorizations for admissions.
Coordinated referrals through insurance and other medical specialists.
Conducted all new admission meetings with families and patients to ensure all documentation is complete.
Conduct facility tours.
Surgical and Administrative Assistant
Oral Sugery Of West Augusta
12.2015 - 04.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Scheduled, rescheduled and cancelled appointments for dental patients.
Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
Carried out front office duties utilizing data entry skills in framework of medical database.
Board of Directors Member at Fotas Aiken - Friends Of The Animal Shelter Aiken County, ScBoard of Directors Member at Fotas Aiken - Friends Of The Animal Shelter Aiken County, Sc