Nastassia Coleman
Lexington
Summary
To proficient in electronic health records to manage referrals and communicate with healthcare providers and patients.
Knowledgeable Referral Specialist with thorough understanding of referral processes and client management. Proven track record of effectively coordinating and facilitating referrals in fast-paced environment. Demonstrated expertise in communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Referral specialist
Palmetto pediatric
07.2021 - Current
- Process Physican Referrals
- Pre-Authorization, Verify insurance
- Schedule appointments
- Mange incoming referrals
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
Data Entry
SCDHHS
05.2019 - 07.2021
- Maintain database by entering update account information
- Prepare source Data for computer entry by compiling and sorting information
- Establishes entry priorities
- Combines data from both systems when referral information is incomplete
- Streamlined data entry tasks for improved accuracy and reduced processing times.
- Reduced redundant data entry tasks by automating manual processes through scripting techniques.
Med Technician
Northeast Family Podiatry
03.2015 - 05.2019
- Promote good public relation with patients and health care personal
- Maintain safe working environments
- Schedule appointment and initial visits
- Answered phones in a professional manner
- Verified insurance
- Resolved patient with outstanding balances
Education
Certified CMMA - Fundamentals of Medical Office Administration
Remington College
Columbia, SC12.2016
Diploma - computer technology
White Knoll High School
05.2006
Skills
- Time Management
- Problem solving
- Communication
- Leadership
- Office Coordination
- Medical Terminology
- Customer Service & Interpersonal skills
- Organization
- MS office
- Basic Medical & BillingCoding
- Insurance verification
- Data entry proficiency
- Medical terminology
- Pre-authorizations
- Database management
- Follow-up skills
Timeline
Referral specialist
Palmetto pediatric
07.2021 - Current
Data Entry
SCDHHS
05.2019 - 07.2021
Med Technician
Northeast Family Podiatry
03.2015 - 05.2019
Diploma - computer technology
White Knoll High School
Certified CMMA - Fundamentals of Medical Office Administration
Remington College
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