Natasha Johnson

• Lead value-based care and Population Health initiatives to improve patient outcomes.
• Foster strong relationships with staff, emphasizing quality and trust.
• Oversee documentation needs across multiple departments.
• Implement and train new workflows.
• Attend and contribute to workflow change meetings and forums.
• Coordinate with OCHIN staff on Epic system changes and training.
• Identify and address gaps in coding and charting.
• Shadow new providers to ensure comfort with documentation processes.
• Implement productivity improvement strategies based on EHR data.
• Develop and monitor quality improvement programs.
• Quality Committee
• Front Desk Foundations
• Billing, front office and EHR clinical specialist
• Provider Enhancement Program
• Analyze patient data to identify trends and areas for improvement.
• Collaborate with external partners to enhance population health strategies.
• Conduct regular audits to ensure compliance with documentation standards.
• Develop and implement patient engagement strategies.
• Collaborate with cross-functional teams to ensure compliance with quality standards and procedures.
• Assist in developing and implementing quality assurance protocols to enhance operational efficiency.

• Manage change control processes.
• Build strong relationships with staff based on quality and trust.
• Familiarize documentation needs across various departments.
• Implement, train, and follow-up on new and changed workflows.
• Create standardized rooming and patient schedule views.
• Collaborate with external resources for quality patient care.
• Implement colorectal cancer screening referrals and pilot Cologuard for uninsured patients.
• Develop training programs for staff and AU’s women’s migrant clinic.
• Attend and contribute to workflow change meetings and forums.
• Coordinate with OCHIN staff on Epic system changes and training.
• Identify and address gaps in coding and charting.
• Develop onboarding process for OCHIN EPIC, including video training and personalized EHR customization.
• Shadow new providers to ensure comfort with documentation processes.
• Implement productivity improvement strategies based on EHR data.

Operational Management:

• Oversee the daily operations of the simulation center.
• Ensure the maintenance and optimal functionality of simulation equipment
• Develop and implement policies and procedures for the center

Educational Leadership:

· Ensure high-quality simulation-based education activities.

· Collaborate with academic programs to optimize the use of simulation resources to achieve course and clinical objectives

· Develop and implement simulation scenarios for healthcare training

Staff Management:

• Hire, train, and supervise simulation center staff
• Conduct performance appraisals and manage staff schedules

Financial Oversight:

· Oversee the center’s finances, including budgeting and procurement

· Ensure cost-effective utilization of resources

Strategic Planning:

• Develop and monitor strategic plans for the simulation center
• Conduct periodic analysis of existing resources and evaluate future needs

Compliance:

· Ensure compliance with standards and regulatory requirements

· Maintain documentation and records for compliance

Stakeholder Engagement:

• Coordinate and communicate with stakeholders, external agencies, and professional organizations
• Promote the interests of the simulation center through public relations events and tours

Additional Duties:

• Develop and implement simulation scenarios for healthcare training.
• Coordinate with faculty to integrate simulation into curriculum.

• Oversee HIM program accreditation and curriculum development.
• Maintain contact with HIM professionals to ensure curriculum relevance.
• Expand learning tactics for retention and application.
• Redesign and update Professional Practicum Experience curriculum.
• Create interactive learning activities with LMS team.
• Complete Annual Program Assessment Report for CAHIIM accreditation.
• Teach ICD-10-PCS, Revenue and Reimbursement, Standards and Regulations.
• Coordinate Professional Practice Experience with local facilities.
• Develop partnerships with local healthcare facilities for student placements.
• Conduct regular program evaluations to ensure continuous improvement.

• Allied Health Science Course Instructor.
• See attached CV

• Developed and implemented innovative curriculum strategies enhancing student engagement and retention.
• Led cross-departmental teams to align educational programs with workforce development initiatives.
• Evaluated program effectiveness using data analysis, driving continuous improvement in course offerings.
• Mentored faculty in instructional best practices, fostering a collaborative teaching environment.
• Manage students' academic and professional needs.
• Maintain contact with HIM professionals for curriculum relevance.
• Expand learning tactics for retention and application.
• Assist in redesigning Professional Practicum Experience curriculum.
• Created interactive learning activities with LMS team.
• Complete Annual Program Assessment Report for CAHIIM accreditation.
• Coordinate Professional Practice Experience with local facilities.

Courses Taught

See attached CV

• Manage finances and budget analysis.
• Calculate commissions accurately and timely.
• Research and order certified aviation products to ensure quality and regulatory standards.
• Develop business strategies to enhance company growth.
• Manage customer relationships and ensure satisfaction.

• Managed patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
• Coordinated insurance verification, facilitating timely authorization for patient services and treatments.
• Provided exceptional customer service, addressing patient inquiries and resolving issues efficiently.
• Streamlined appointment scheduling systems, enhancing workflow efficiency and reducing patient wait times.

• Consulted in the Health Information Management degree program with their Professional Practice Experience.
• Develop and implement consulting strategies.
• Provide expert advice on HIM practices.

• Verified patient insurance coverage.
• Verified diagnosis were correct for requested services

• Verified patient insurance coverage.
• Inpatient and outpatient procedure scheduling.
• Verified medical necessity for Medicare guidelines.
• Obtained pre-certifications and authorizations by working with Utilization Review and physicians on all required procedures to avoid pre-cert denials and write-offs.
• Interviewed patients to obtain all pertinent demographics.
• Decreased denials by reestablishing relationships with insurance companies along with ensuring updated processes were being followed through.
• Maintained and ensured duplicate medical record numbers were put through the correct process for revision