Nathan Silvia

Grocery Team Leader

Publix

09.2018 - Current

Mentored new employees, providing comprehensive training on store policies, procedures, and best practices.
Participated in community outreach initiatives as a representative of the company to strengthen brand presence within the local market.
Analyzed sales data to identify trends, adjusting inventory levels accordingly for increased revenue generation.
Optimized product placement on shelves for better visibility and ease of access for customers.
Continuously sought opportunities for professional development, attending industry conferences and workshops to stay current on trends and best practices.
Developed strong relationships with vendors to negotiate favorable pricing terms that directly benefited the company''s bottom line.
Conducted regular staff meetings to communicate expectations, share updates, and encourage teamwork within the department.
Boosted sales through strategic merchandising and promotional displays in high-traffic areas.
Ensured optimal product availability with diligent inventory management practices.
Resolved customer complaints professionally, taking appropriate action to rectify issues and maintain customer loyalty.
Enhanced store atmosphere, maintaining a clean and well-stocked grocery area for customer convenience.
Increased customer satisfaction by efficiently managing and organizing grocery department operations.
Assisted in budget planning for the department, analyzing expenses and identifying opportunities for cost reduction without sacrificing quality or service levels.
Improved team productivity by implementing effective scheduling and task delegation strategies.
Monitored team performance regularly, providing constructive feedback and recognition to motivate employees towards excellence.
Coordinated with suppliers effectively, ensuring timely deliveries of products in optimal condition.
Collaborated with store management to develop innovative solutions for improving overall store performance.
Implemented loss prevention measures to minimize shrinkage while maintaining a positive shopping experience for customers.
Promoted a safe work environment by enforcing safety protocols and addressing any potential hazards promptly.
Streamlined ordering processes to minimize out-of-stock situations and reduce waste.
Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
Engaged customers and provided very high level of service and support, helping find desired products and items.
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
Performed key tasks to promote inviting grocery store appearance.
Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Orchestrated performance-oriented environment by closely supporting team members.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Educated staff on strategies for handling difficult customers and challenging situations.
Increased retail space by Number square feet by improving gross profits by Number%.
Propelled market share to surge ahead of competitors and earn #Number ranking.
Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Successfully drove new product lines to increase annual profits by Number%.
Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Promoted business' development by building and maintaining relationships with new clients.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Submitted reports to senior management to aid in business decision-making and planning.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Researched issues to obtain appropriate answers to customer inquiries.
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Mentored new sales associates to contribute to store's positive culture.
Trained newly hired sales team in upselling techniques.
Marked-down clearance items and relocated merchandise to proper store areas.
Examined incoming inventory, merchandised shelves and prevented shrinkage.

Summary

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Grocery Team Leader

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Grocery Team Leader

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