Experienced and proactive professional with a background in retail management, sales, interior design, and visual merchandising. Expertise in management, market analysis, forecasting, and client needs assessments.
Overview
6
6
years of professional experience
Work History
Assistant Store Director
Billy Reid
Charleston
08.2023 - Current
Support the Store Director in the implementation of all retail direction in stores, including, but not limited to, the following areas: ○ Selling culture ○ Merch guidelines ○ Markdowns and promos ○ National and local events
Assist in training, motivating, mentoring, and providing feedback to sales staff to meet and exceed goals.
Demonstrate sales leadership by playing an active role on the sales floor through customer
engagement with top clients, ensuring the highest level of customer service is provided;
As assigned, ensure all administrative responsibilities are handled in an efficient and timely manner. (HR, Finance, Inventory Processes)
Textile Showroom Coordinator
Fritz Porter
Charleston
10.2020 - 08.2023
Oversaw the daily operations of the textile showroom, ensuring high levels of customer satisfaction, managing staff, and optimizing sales.
Delivered the brand experience and product knowledge to customers, as well as trade professionals.
Assisted consumers and trade professionals with design solutions for their projects.
Identified outreach opportunities, including connecting with local interior designers.
Store Manager
Hampden Clothing
Charleston
06.2019 - 10.2020
Completed daily store operational requirements by scheduling and assigning employees, and following up on work results.
Conducted meetings with staff to analyze product sell-through, and develop strategic planning to drive sales.
Maintained awareness of market trends in the retail industry, and monitored what local competitors were doing.
Trained staff to ensure standards for quality, customer service, and health and safety were met.
Education
Bachelor of Science - Human Environmental Sciences
The University of Alabama
Tuscaloosa, AL
05-2016
High School Diploma -
Ashley Ridge High School
Summerville, SC
05-2011
Skills
Customer service
Sales leadership
Employee training
Business analysis and reporting
Visual merchandising
Attention to detail
Timeline
Assistant Store Director
Billy Reid
08.2023 - Current
Textile Showroom Coordinator
Fritz Porter
10.2020 - 08.2023
Store Manager
Hampden Clothing
06.2019 - 10.2020
Bachelor of Science - Human Environmental Sciences