Nautica Mcknight
Kingstree
Summary
Proven Call Center Representative at WAHCONSULTATION INC., adept in problem-solving and customer support, excelled in managing high call volumes and establishing strong client relationships. Demonstrated ability to resolve escalated issues, ensuring satisfaction and exceeding service standards. Skilled in data entry, known for professionalism and a customer-centric approach.
Overview
3
3
years of professional experience
Work History
Call Center Representative
WAHCONSULTATION INC.
02.2022 - Current
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Education
High School Diploma -
Kingstree Senior High School
Kingstree, SC2015
Skills
- Problem-solving skills
- Customer Support
- Data Entry
- Customer Service
Timeline
Call Center Representative
WAHCONSULTATION INC.
02.2022 - Current
High School Diploma -
Kingstree Senior High School
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