Nevada Williams
Saint Matthews
Summary
Compassionate and dedicated healthcare professional with experience at Aiken Regional Medical Center, skilled in patient care and client documentation. Proven ability to enhance patient independence and maintain confidentiality while delivering exceptional service. Adept at training new hires and adapting to dynamic environments, ensuring high-quality care and safety for all clients.
Overview
5
5
years of professional experience
Work History
Home Health Aide
New Life Home Health
08.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Patient Access Representative
Aiken Regional Medical Center
07.2020 - 01.2025
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.
Education
Criminal Justice
Claflin University
Orangeburg, SC05.2020
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- First aid and safety
- Client documentation
- Medication administration
Timeline
Home Health Aide
New Life Home Health
08.2024 - Current
Patient Access Representative
Aiken Regional Medical Center
07.2020 - 01.2025
Criminal Justice
Claflin University
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