Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nic Newton

Charleston

Summary

Driven by results, adept in Operations Management and Team Leadership, encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Charleston Area Director

5th Street Group
10.2021 - Current
  • Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
  • Built strong partnerships with external vendors and suppliers, negotiating favorable terms that contributed to long-term cost savings for the company.
  • Work closely with all departments to insure smooth operation and communication company wide.
  • Trained and guided team members to maintain high productivity and performance.
  • Created a culture of accountability among staff members by setting clear expectations regarding job responsibilities and performance goals consistent with company values.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.

General Manager, Church and Union Charleston

5th Street Group
09.2018 - 10.2021
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Ensured compliance with all health department regulations as well as company policies and procedures.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Motivated staff to perform at peak efficiency and quality.

Asst. General Manager, Church & Union Charlotte

5th Street Group
08.2017 - 09.2018
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented cost control measures for the bar to maximize profit margins without compromising on quality or service levels.
  • Increased customer satisfaction through consistently providing high-quality service and maintaining a clean, welcoming environment.

Education

Bachelor of Arts - Biology

Belmont Abbey College
Belmont, NC
05.2011

Skills

  • Operations Management
  • Team Leadership
  • Effective Communication
  • Staff Training and Development
  • Computer proficiency
  • Problem-Solving
  • Attention to Detail
  • Reliability

Timeline

Charleston Area Director

5th Street Group
10.2021 - Current

General Manager, Church and Union Charleston

5th Street Group
09.2018 - 10.2021

Asst. General Manager, Church & Union Charlotte

5th Street Group
08.2017 - 09.2018

Bachelor of Arts - Biology

Belmont Abbey College
Nic Newton