Nicholas Brown
Conway
Summary
Dynamic and customer-focused professional with extensive experience at Shop Rite Food Market, excelling in cash handling and point-of-sale operations. Proven ability to enhance customer satisfaction through personalized service and effective team collaboration, driving loyalty program participation and boosting sales. Committed to maintaining a clean and efficient checkout environment.
Overview
2
2
years of professional experience
Work History
Cashier/Self Check Out Cashier
Shop Rite Food Market
Freehold
06.2023 - 06.2025
- Processed customer transactions accurately using point-of-sale system.
- Assisted customers with product inquiries and recommendations.
- Maintained clean and organized checkout area for efficient service.
- Handled cash, credit, and debit payments securely and efficiently.
- Collaborated with team members to ensure smooth store operations.
- Engaged with customers to provide friendly service and support.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
- Helped with purchases and signed customers up for rewards program.
- Conducted price checks for special orders or discounts as requested by customers.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers promptly and responded to questions.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Colt's Neck HS
Colts Neck, NJ06-2025
Skills
- Customer service
- Cash handling
- Point-of-sale operation
- Sales promotion
- Product knowledge
- Team collaboration
Timeline
Cashier/Self Check Out Cashier
Shop Rite Food Market
06.2023 - 06.2025
High School Diploma -
Colt's Neck HS
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