Nicholas Ferguson
Summary
Assembly expert with significant experience at MTU, proficient in assembly methods and machinery operation. Track record of training teams and streamlining processes, ensuring quality assurance through rigorous inspections. Competent in equipment calibration and nurturing customer relationships, contributing to increased efficiency and satisfaction in demanding environments.
Overview
21
21
years of professional experience
Work History
Assembly
MTU
Graniteville
01.2018 - Current
- Created assembly drawings showing all the components required for an assembly with appropriate dimensions and tolerances specified.
- Trained new assembly staff on proper assembly techniques, safety protocols, and quality standards.
- Supervised assembly, cleaning and storage of manufacturing equipment.
- Transported products to and from assembly line, loaded assembly line and identified and removed flawed packages.
- Answered consumer questions regarding product assembly and maintenance.
- Calibrated test equipment used in the assembly process.
- Developed standard operating procedures for assembly processes.
Machine Operator Technician
Bridgestone-Firestone PSR Plant
Graniteville
04.2012 - 01.2018
- Set up and operate production machines to perform tasks such as cutting, forming, punching, drilling and assembly.
- Trained new employees on how to use machinery properly for their own safety.
- Troubleshoot malfunctions involving electrical systems, pneumatic systems, hydraulic systems or mechanical systems related to production machines.
- Monitored machine operations to detect malfunctions or out-of-tolerance machining and adjusted machine controls or control media as required.
- Operated hoists, cranes and other lifting devices safely in order to move large objects around the facility.
- Inspected final results and compared to production order to support quality assurance.
- Performed regular preventive maintenance checks on all machinery including cleaning of machine parts.
Production Worker
AGY
Aiken
02.2008 - 04.2012
- Used hand trucks and forklifts to unload, load and transport items.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Inspected finished products for quality and adherence to customer specifications.
- Identified defective parts or components and removed them from production line.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Logistics Associate
CVS Warehouse
North Augusta
01.2006 - 02.2008
- Resolved any issues that arose during the shipping process such as damaged goods or incorrect orders received by customers in a timely manner.
- Performed regular audits of warehouse materials to identify discrepancies between physical stock and digital records.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Customer Service Representative
Wal-Mart
Aiken
09.2004 - 02.2008
- Developed strong relationships with customers by providing personalized assistance and support.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Inspected product quality and quantity before restocking shelves with new items.
Education
High School Diploma -
Midland Valley
Langley, SC05-2004
Skills
- Assembly methods and machinery operation
- Preventive maintenance and quality assurance
- Blueprint analysis skills
- Customer logistics coordination
- Leadership in team training
- Equipment calibration and process enhancement
Defect detection techniques
Attention to detail practices
- Control of processes
- Documentation management skills
- Inspection of raw materials
- Operation of overhead cranes
Timeline
Assembly
MTU
01.2018 - Current
Machine Operator Technician
Bridgestone-Firestone PSR Plant
04.2012 - 01.2018
Production Worker
AGY
02.2008 - 04.2012
Logistics Associate
CVS Warehouse
01.2006 - 02.2008
Customer Service Representative
Wal-Mart
09.2004 - 02.2008
High School Diploma -
Midland Valley
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