Summary
Overview
Work History
Education
Timeline
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Nichole Langley

Ridge Spring

Summary

Organized and attentive Warehouse Coordinator successful at staying ahead of fast-paced demands by effectively coordinating documentation, inventories and team schedules. Efficient in ordering new product and reporting on important trends. Manages high workload successfully by employing excellent multitasking and prioritization skills. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination.

Overview

6
6
years of professional experience

Work History

Warehouse Technician

Breezeline
05.2021 - Current
  • Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
  • Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
  • Pulled and packed shipments to prepare for UPS, FedEx and freight pickup.
  • Submitted purchase orders for materials and investigated and resolved purchasing discrepancies to maintain optimum inventory levels.
  • Helped keep inventory accurate by overseeing daily cycle counts.
  • Verified accuracy of shipping and receiving documents and maintained records.
  • Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
  • Coordinated receiving process and managed dock to efficiently unload trucks.
  • Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.

Manager

Auto Zone
08.2018 - 05.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Member Services Team Member

Sams Club
04.2017 - 08.2018
  • Recommended specific products and services in alignment with individual needs, requirements and specifications.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Verified customer identification and documentation for compliant transactions.
  • Resolved customer issues through thorough dispute investigation.
  • Cross-sold bank services and products to uplift customer investments.
  • Delivered prompt service to prioritize customer needs.

Education

High School Diploma -

K-12 Virtual School
Columbia, SC
06.2016

Timeline

Warehouse Technician

Breezeline
05.2021 - Current

Manager

Auto Zone
08.2018 - 05.2021

Member Services Team Member

Sams Club
04.2017 - 08.2018

High School Diploma -

K-12 Virtual School

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Nichole Langley