Nichole Patterson
Beaufort
Summary
Self-motivated and adaptable leader with extensive experience in team management and customer relations. Expertise in streamlining operations and adhering to safety regulations, ensuring a positive client experience, and fostering a collaborative work environment.
Overview
8
8
years of professional experience
Work History
Manager/Director of Catering
Chick-fil-A
Beaufort, SC
10.2017 - Current
- Led team in executing operational strategies to enhance customer satisfaction and service efficiency.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Oversaw compliance with health and safety regulations, fostering a safe work environment for employees and customers.
- Mentored emerging leaders within the organization, promoting professional development and succession planning.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Supervised daily operations to ensure compliance with company policies and standards.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Processed cash transactions with accuracy and efficiency, ensuring compliance with financial protocols.
- Managed inventory levels to ensure optimal stock availability and minimize excess.
SPC/12N
US Army National Guard
Walterboro, SC
01.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Upholding Army values, Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage.
- Maintaining mental/physical toughness.
- ***1 year & 2 months Deployment- worked alongside Border Patrol while multitasking in the control room.
Education
High School Diploma -
Beaufort High School/ Academy of Career Excellence
Beaufort, SC06-2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Excellent communication
- Organizational skills
- Organization and time management
- Problem resolution
Timeline
SPC/12N
US Army National Guard
01.2022 - Current
Manager/Director of Catering
Chick-fil-A
10.2017 - Current
High School Diploma -
Beaufort High School/ Academy of Career Excellence