Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Ammean

Greenville

Summary

Dynamic and results-driven professional with extensive experience at Walmart, excelling in order fulfillment and customer service. Proven ability to enhance production efficiency and maintain high-quality standards in baking. Skilled in inventory management and fostering teamwork, with a strong focus on achieving operational excellence and waste reduction.

Overview

19
19
years of professional experience

Work History

Bakery Production Worker

Walmart
05.2017 - Current
  • Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
  • Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
  • Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.
  • Enhanced bakery production efficiency by streamlining processes and implementing time-saving techniques.
  • Investigated and resolved issues arising during any stage of production.
  • Monitored and updated inventory to reflect correct usage of raw materials and accurate storage of finished products.
  • Created appealing displays to showcase products in bakery.
  • Trained and supervised new employees on bakery operations and procedures.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Improved cost-efficiency within the bakery operation by identifying areas for potential savings in ingredient purchases or process adjustments.

Dispatch Supervisor

Rush Transportation
01.2006 - 10.2016
  • Supervised team of Number employees and provided training focused on maximizing overall performance.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated closely with other departments within the organization to optimize workflow processes across teams.
  • Ensured compliance with local, state, and federal regulations governing emergency response dispatch activities.
  • Reviewed standard operating procedures periodically, making recommendations for improvements based on industry best practices.
  • Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
  • Championed safety protocols within the dispatch department, conducting regular reviews of procedures and ensuring adherence to established guidelines at all times.
  • Modernized communications systems to improve productivity, reliability and efficiency.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

Education

Middleton High
Charleston, SC

Skills

  • Order fulfillment
  • Sanitation procedures
  • Product packaging
  • Workplace cleanliness
  • Temperature monitoring
  • Bread making
  • Waste reduction
  • Decorating
  • Frosting application
  • Baking techniques
  • Batch production
  • Customer service
  • Time management
  • Multitasking and organization
  • Food safety
  • Oven operation
  • Management
  • Stock rotation
  • Product presentation
  • Inventory management

Timeline

Bakery Production Worker

Walmart
05.2017 - Current

Dispatch Supervisor

Rush Transportation
01.2006 - 10.2016

Middleton High
Nicole Ammean