Jordan Avery
Columbia
Summary
Dynamic customer service professional with experience at Food Lion, excelling in high-pressure environments. Recognized for enhancing customer satisfaction through effective problem-solving and attention to detail. Skilled in inventory management and adept at multitasking, ensuring efficient operations while providing exceptional service. Proven ability to adapt and thrive in diverse roles.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Food Lion
03.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Utilized POS system to handle customer cash and credit card transactions.
Bakery Assistant
Jonisare Inc.
03.2023 - Current
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
Education
High School Diploma -
Avery Academy
Columbia, SC06-2023
Skills
- Customer service
- Inventory management
- Attention to detail
- Problem-solving
- Multitasking and organization
- Adaptability and flexibility
- Service minded
Timeline
Customer Service Cashier
Food Lion
03.2024 - Current
Bakery Assistant
Jonisare Inc.
03.2023 - Current
High School Diploma -
Avery Academy
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