Nicole Kempes-Marcano
Myrtle Beach
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth
Overview
5
5
years of professional experience
Work History
Leasing and Marketing Agent
Willow Bridge Property Company
02.2024 - Current
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
- Trained new team members on company policies and best practices, supporting their professional growth within the industry.
Daycare Teacher
My Sunshine CDC
08.2023 - 02.2024
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Gathered materials and resources to prepare for lessons and activities.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
Retail Sales Associate
Random Boutique
10.2022 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Warehouse Associate
HeatheredBoho
08.2022 - 09.2022
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
Family Nanny
Jennifer Groff
01.2022 - 07.2022
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Regulated children's schedules to balance rest, learning and play.
- Transported children to and from school, extra-curricular activities and play-dates.
- Assisted children with completing homework and special assignments to improve academic performance.
After-School Care Worker
Center Montessori School
08.2021 - 12.2022
- Sanitized toys and tables to maintain clean, safe environment.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Communicated with parents about daily activities and any concerning behaviors.
Retail Sales Associate
United Park Services
05.2020 - 06.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Calculated pricing, applied discounts and collected payments to process transactions.
Education
High School Diploma -
Florida Virtual School
Orlando, FL12.2021
Skills
- Caring and Responsible
- Problem-Solving
- Time Management
- Communication and Cooperation
- Problem Solving
- Creative Thinking
- Coordination and Teamwork
- Organization and Attention to Detail
- Decision Making
- Relationship Building
Languages
Spanish
English
Timeline
Leasing and Marketing Agent
Willow Bridge Property Company
02.2024 - Current
Daycare Teacher
My Sunshine CDC
08.2023 - 02.2024
Retail Sales Associate
Random Boutique
10.2022 - 05.2023
Warehouse Associate
HeatheredBoho
08.2022 - 09.2022
Family Nanny
Jennifer Groff
01.2022 - 07.2022
After-School Care Worker
Center Montessori School
08.2021 - 12.2022
Retail Sales Associate
United Park Services
05.2020 - 06.2021
High School Diploma -
Florida Virtual School
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