Nicole Stone
Chapin
Summary
Experienced Office Manager dedicated to providing excellent customer service and administrative support. Skilled in data entry, sales and marketing, and task management. Self-starter driven to achieve and exceed expectations.
Overview
18
18
years of professional experience
Work History
Human Resources Onboarding Coordinator
Georgia Pacific
07.2025 - Current
- Assist department managers during interview process, highlighting strengths and weaknesses for potential candidates.
- Complete required drug tests for potential candidates and random drug tests for existing employees.
- Maintained accurate records of all onboarding activities, ensuring compliance with company policies and legal requirements.
- Led professional and thorough orientation sessions, introducing new hires to key company information.
- Conducted regular meetings with department heads to discuss progress of newly onboarded employees and identify areas for improvement.
- Enhanced employee retention rates with thorough orientation sessions and consistent followups.
Office Coordinator
GEORGIA PACIFIC
05.2023 - 07.2025
- Coordinated company events, fostering team building and boosting overall morale.
- Provided clerical support and developed and maintained successful relationships with leadership.
- Oversaw supply requests for office personnel and leadership team.
- Secondary Finishing and Shipping Clerk, proficient in OneLisa, Ship CSX and Scaler Override.
- Managed daily inventory for various departments inputting data into MOE.
- Proficient in Microsoft Office, Canva and Adobe Editor.
- Assists HR in coaching and developing leadership and hourly team members.
- Assists Safety Manager in PPE preparation for new hire orientation and ongoing JHA revision project.
Recall Associate
NEPHRON PHARMACEUTICALS CORPORATION
08.2022 - 05.2023
- Gained extensive knowledge of data entry, analysis, and reporting.
- Received research and resolved customer inquiries.
- Applied effective time management techniques to meet tight deadlines.
- Assisted with Coordinating recall or market withdrawal activities.
Quality Compliance Document Control Specialist
NEPHRON PHARMACEUTICALS CORPORATION
03.2022 - 05.2023
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Proofread filenames, titles and submittal details to Trackwise Digital and avoid rejection.
- Scanned, filed and transmitted various documents and adhered
- Understanding of current good manufacturing practices (cGMP).
Office Manager
COTTRELL AND COMPANY, INC.
08.2020 - 03.2022
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained computer and physical filing systems.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Developed and maintained successful relationships with vendors, suppliers, and contractors.
- Tracked and monitored vehicle performance and maintenance.
- Purchased and maintained office supplies and uniforms.
Receptionist
COTTRELL AND COMPANY, INC.
06.2018 - 08.2020
- Provided clerical support to company employees by copying, faxing and filing documents.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns
- Managed multiple tasks and met time-sensitive deadlines.
- Collected invoice payments, processed transactions and updated relevant records.
- Answered phone promptly and directed incoming calls to correct offices.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Bartender/Server
HOMEGROWN HOSPITALITY GROUP
07.2016 - 01.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift and preparing cash drawers.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Participated in physical inventory counts each cycle.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
Packing Associate
AMAZON FULFILLMENT CENTER
10.2015 - 05.2016
- Secured items for storage or shipment.
- Assembled boxes, cartons and containers to package items.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Received multiple “Spot on Awards” for proficiency.
Retail Associate
BELK DEPARTMENT STORE
11.2014 - 10.2015
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Consistently met and exceeded personal sales per hour goals.
- Greeted customers and helped with product questions, selections, and purchases.
Bartender/Server
CHILI’S BAR AND GRILL
05.2007 - 10.2015
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift and preparing cash drawers.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Participated in physical inventory counts each cycle.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
Education
Diploma -
Camden High School
Camden, SC05.2008
Skills
- Strong problem-solving aptitude
- Exceptional communication skills
- Collaborative team player
- Understanding of current Good Manufacturing Practices (cGMP) and Good Documentation Practices (GDP)
- Proficient in MS Office (Word, Excel, PPT, etc)
- Excellent multitasking abilities
Timeline
Human Resources Onboarding Coordinator
Georgia Pacific
07.2025 - Current
Office Coordinator
GEORGIA PACIFIC
05.2023 - 07.2025
Recall Associate
NEPHRON PHARMACEUTICALS CORPORATION
08.2022 - 05.2023
Quality Compliance Document Control Specialist
NEPHRON PHARMACEUTICALS CORPORATION
03.2022 - 05.2023
Office Manager
COTTRELL AND COMPANY, INC.
08.2020 - 03.2022
Receptionist
COTTRELL AND COMPANY, INC.
06.2018 - 08.2020
Bartender/Server
HOMEGROWN HOSPITALITY GROUP
07.2016 - 01.2019
Packing Associate
AMAZON FULFILLMENT CENTER
10.2015 - 05.2016
Retail Associate
BELK DEPARTMENT STORE
11.2014 - 10.2015
Bartender/Server
CHILI’S BAR AND GRILL
05.2007 - 10.2015
Diploma -
Camden High School
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