Nikki DeShields
Greer
Summary
Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences. Looking to utilize my customer service and sales skills to prosper in a corporate environment.
Overview
22
22
years of professional experience
Work History
Manager/Bartender
The Village Tavern I, LLC
Spartanburg
05.2012 - Current
- Supervised daily bar operations and maintained inventory levels.
- Managed cash handling and daily sales reconciliation processes.
- Trained and mentored junior bartenders on drink preparation techniques.
- Introduced new seasonal and special events menu items to successfully increase monthly sales.
Server/Bartender
Outback Steakhouse
Greenville
05.2006 - 01.2013
- Performed the head-wait position which is responsible for entering daily sales data and preparing a nightly deposit.
- Member of the certified training and leadership team.
Cashier/Key
Dairy Queen
Anderson
01.2004 - 01.2006
Education
Bachelor of Science - Business Administration, Marketing, Biology
University of South Carolina Upstate
Spartanburg, SCHigh School -
T.L. Hanna High School
Anderson, SCSkills
- Microsoft Office
- Customer relationship management
- Inventory management
- Cash handling
- Effective communication
- Conflict resolution
- Sales and upselling techniques
Accomplishments
- President's Honor List, Spring 2008
- Dean's Honor List, Spring 2010, Fall 2010, Spring 2011
Timeline
Manager/Bartender
The Village Tavern I, LLC
05.2012 - Current
Server/Bartender
Outback Steakhouse
05.2006 - 01.2013
Cashier/Key
Dairy Queen
01.2004 - 01.2006
Bachelor of Science - Business Administration, Marketing, Biology
University of South Carolina Upstate
High School -
T.L. Hanna High School