Nikki Moody
Greer
Summary
Results-driven managerial professional with track record of optimizing operational efficiency and leading teams to success. Recognized for fostering collaborative environment and delivering consistent results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Main Event Entertainment
03.2023 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
General Manager
Chuck E Cheese
03.2012 - 03.2023
- Managed budget implementations, employee reviews, training, schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with guests, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Sales Service Representative
CINTAS CORPORATION
01.2020 - 07.2021
- Manage invoices and control inventory for multiple businesses vendor
- Growing route numbers and establish customer relationships to business through personal interactions, Manage, hire, train and develop new employees and management to the company
- Responsible for the growth of business through sales and also became promoted as a District Training Manager for the company
- Received, counted and inspected inventory for delivery
- Handled customer concerns and issues effectively by Action
Education
Bachelor - Healthcare Administration
Western Governors University
Salt Lake City, UT11.2024
Diploma -
Alcovy High School
Covington, GA05.2010
Skills
- Schedule management
- Team leadership expertise
- Training and development background
- Marketing initiatives
- Business operations background
- Financial leadership expertise
- Staff hiring
- Scheduling
- Recruitment
- Delegation
- Performance evaluation
- Operational efficiency
- Inventory control
- Data analysis
- Employee recognition program design
Certification
- Certified Executive Assistant (CEA) - AICI Global.
- ServSafe Food Handler's Certification
Timeline
Assistant General Manager
Main Event Entertainment
03.2023 - Current
Sales Service Representative
CINTAS CORPORATION
01.2020 - 07.2021
General Manager
Chuck E Cheese
03.2012 - 03.2023
Diploma -
Alcovy High School
- Certified Executive Assistant (CEA) - AICI Global.
- ServSafe Food Handler's Certification
Bachelor - Healthcare Administration
Western Governors University
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