Nikyra Brown
Columbia
Summary
A Dynamic and compassionate Dental Assistant with 2 1/2 years of experience performing a variety of chairside, laboratory, and administrative tasks. Skilled in providing excellent patient care, taking dental radiographs, maintaining accurate patient records, and sterilizing dental instruments. Organized, detail- oriented, and dedicated to providing quality dental services with a focus on patient satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant
Sutton Dental and braces
08.2018 - 03.2021
- Acted as the face of the dental office by welcoming 100+ weekly patients, comforting them, scheduling them, and answering any questions about dental care/ procedures
- Assisted during routine dental cleanings, surgeries, and other dental procedures utilizing 4-handed dentistry techniques
- Obtained radiographs using standard dental radiographic equipment
- Organized and disassembled 20+ weekly operatory post-treatment tools
- Managed infection control by sterilizing instruments and equipment and delivered to treatment area; positioned instruments for dentist’s access, suctioning, and ease of passing
- Oversaw patient records, ensuring up-to-date and accurate information for each patient,
- Monitored blood pressure and pulse before starting treatment while following all guidelines
- Organized and utilized various dental materials during procedures, including cement, amalgam, composite, and impression materials
- Assisted the dentist with treatment procedures and providing care bags with free toothbrushes and toothpaste to ensure 100% of patients were equipped with hygiene knowledge and oral care following all dental treatment procedures
Courier
Competitive Courier
11.2017 - 08.2018
- Deliver Paychex to companies (on call),
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Verified package information to check for accuracy and completeness.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Managed inventory at distribution centers, contributing to organized operations and smooth workflows.
Sales Associate
Bed Bath Beyond
02.2015 - 06.2018
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Used in-store system to locate inventory and place special orders for customers.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Point of Sale Associate
Toy R Us
08.2016 - 12.2016
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Used in-store system to locate inventory and place special orders for customers.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Office Support (Temporary on call)
Darien Housing (80 Fair Street Apartments)
01.2012 - 12.2016
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed filing system, entered data and completed other clerical tasks.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted coworkers and staff members with special tasks on daily basis.
Sales Associate (temp Job)
Payless
02.2014 - 05.2014
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
File Clerk
Norwalk Community Health Center
06.2013 - 08.2013
- Created, implemented and monitored filing systems for easy retrieval of records.
- Created reports, correspondence and spreadsheets with Microsoft Office programs.
Education
Certificate - Dental Assistant
Porter & Chester- Dental Assistant
Stratford, CT03-2021
High School Diploma -
Norwalk High School
Norwalk, CT06-2012
Skills
- General Anastiologist
- Endodontics
- Coronal Polishing
- Gas monitoring
- Sealants application
- Denta pro
- Preparing treatment rooms for patient procedures
- Assisting dentists during dental procedures
- Sterilizing and maintaining dental instruments
- Providing patient education on oral hygiene and post-operative care
- Taking and developing dental X-rays
- Taking impressions
Organizations
- Awarded [Perfect attendence]
- Honoree of [National technical honors society]
- Honoree of [Student Ambassaor]
Certification
- CPR Certified
- Infection Control Certified
- Radiology - have experience but not certified
Timeline
Dental Assistant
Sutton Dental and braces
08.2018 - 03.2021
Courier
Competitive Courier
11.2017 - 08.2018
Point of Sale Associate
Toy R Us
08.2016 - 12.2016
Sales Associate
Bed Bath Beyond
02.2015 - 06.2018
Sales Associate (temp Job)
Payless
02.2014 - 05.2014
File Clerk
Norwalk Community Health Center
06.2013 - 08.2013
Office Support (Temporary on call)
Darien Housing (80 Fair Street Apartments)
01.2012 - 12.2016
- CPR Certified
- Infection Control Certified
- Radiology - have experience but not certified
Certificate - Dental Assistant
Porter & Chester- Dental Assistant
High School Diploma -
Norwalk High School
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