Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noah Rourk

Mount Pleasant

Summary

Dynamic sales associate with expertise in customer service and product sales at Leverage Roofing and ADT. Proven ability to build lasting relationships, enhance customer satisfaction, and train new staff. Recognized for problem-solving skills and a goal-oriented approach, consistently driving repeat business and promoting merchandise effectively.

Overview

6
6
years of professional experience

Work History

Sales Associate

Leverage Roofing
Charleston, SC
05.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Technician

Safe Haven ADT
Myrtle Beach, SC
05.2021 - 02.2023
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Laborer

Lowcountry Enterprises
Myrtle Beach, SC
02.2019 - 02.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.

Education

GED -

Waccamaw High School
Pawleys Island, SC
05.2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Outgoing personality
  • Sales expertise
  • Product sales

Timeline

Sales Associate

Leverage Roofing
05.2023 - Current

Technician

Safe Haven ADT
05.2021 - 02.2023

Laborer

Lowcountry Enterprises
02.2019 - 02.2021

GED -

Waccamaw High School
Noah Rourk