Noelle Burman
Lexington
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management and associate position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Kristy Kreme
02.2024 - Current
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Conducted routine inspections to check quality and compliance with established specifications.
Doughnut Specialist
Krispy Kreme
09.2023 - 02.2024
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Associate
TJ Maxx, TJX Companies
10.2021 - 07.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
Crew Member
Coldstone Creamy
10.2021 - 08.2022
- Worked front counter, and backroom.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared ice cream, and collected payments.
- Collaborated with team members to complete orders.
Education
Lexington High School
Lexington, SC06.2022
Skills
- Returns and Exchanges
- Microsoft Windows
- Dressing Room Assistance
- Active Listening
- Stocking and Replenishing
- Oral Communication
- Writing
- Store Recovery
- Speaking
Timeline
Shift Supervisor
Kristy Kreme
02.2024 - Current
Doughnut Specialist
Krispy Kreme
09.2023 - 02.2024
Associate
TJ Maxx, TJX Companies
10.2021 - 07.2023
Crew Member
Coldstone Creamy
10.2021 - 08.2022
Lexington High School
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