Noelle Burman
Lexington
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management and associate position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Kristy Kreme
Lexington SC
02.2024 - Current
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Conducted routine inspections to check quality and compliance with established specifications.
Doughnut Specialist
Krispy Kreme
Lexington SC
09.2023 - 02.2024
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Associate
TJ Maxx, TJX Companies
5454 Sunset Blvd, Lexington, SC 29072
10.2021 - 07.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
Crew Member
Coldstone Creamy
914 N Lake Dr Spc 160, Lexington, SC 29072
10.2021 - 08.2022
- Worked front counter, and backroom.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared ice cream, and collected payments.
- Collaborated with team members to complete orders.
Education
Lexington High School
Lexington, SC06.2022
Skills
- Returns and Exchanges
- Microsoft Windows
- Dressing Room Assistance
- Active Listening
- Stocking and Replenishing
- Oral Communication
- Writing
- Store Recovery
- Speaking
Timeline
Shift Supervisor
Kristy Kreme
02.2024 - Current
Doughnut Specialist
Krispy Kreme
09.2023 - 02.2024
Associate
TJ Maxx, TJX Companies
10.2021 - 07.2023
Crew Member
Coldstone Creamy
10.2021 - 08.2022
Lexington High School