Nora Petersen
Murrells Inlet
Summary
Caring hardworking and reliable employee with extensive background in customer service, operating cash registers, stocking merchandise , keeping inventory. I strive to provide excellent guest experiences. Highly organized and proactive.
Overview
3
3
years of professional experience
1984
1984
years of post-secondary education
1
1
Certification
Work History
Cashier
Coastal Liquors
Murrells Inlet
06.2025 - 02.2026
- Processed customer transactions efficiently and accurately at Coastal Liquors.
- Managed cash register operations and balanced drawer at end of shifts.
- Assisted customers with product selection and answered inquiries about inventory.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled returns and exchanges in accordance with store policies and procedures.
- Provided friendly customer service to enhance overall shopping experience at Coastal Liquors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Built and maintained productive relationships with employees.
- Opened and/or closed business when necessary.
Bartender
Hampton Inn & Suites Hotel
Myrtle Beach
02.2024 - 06.2024
- Prepared and served a variety of alcoholic and non-alcoholic beverages.
- Maintained cleanliness and organization of the bar area at the hotel.
- Assisted guests with menu selections and beverage recommendations.
- Managed inventory by restocking supplies and monitoring usage levels.
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Handled cash transactions and processed payments accurately.
- Engaged with guests to create a welcoming atmosphere in the hotel bar.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Collected and organized daily till totals and tips.
- Cleansed glasses with sanitizing solution after each use.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Arranged bottles and glasses behind bar to make attractive displays.
- Neatly sliced and pitted fruit for garnishing drinks.
- Opened and / or closed bar when necessary.
Bartender
Portside at Grand Dunes
Myrtle Beach
02.2023 - 02.2024
- Prepared and served a variety of alcoholic and non-alcoholic beverages to residents in an independent living facility.
- Maintained cleanliness and organization of the bar area at the hotel.
- Assisted residents with menu selections and beverage recommendations.
- Managed inventory by restocking supplies and monitoring usage levels.
- Engaged with residents to create a welcoming atmosphere at their happy hour bar.
- Followed safety and sanitation guidelines to ensure a clean working environment.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored residents alcohol consumption levels to prevent over-intoxication.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Collected and organized daily till totals and tips.
- Cleansed glasses with sanitizing solution after each use.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with residents to provide enjoyable bar experience.
- Arranged bottles and glasses behind bar to make attractive displays.
- I assisted elderly residents. Assuring they sat safely and comfortably.
- Made sure to ask how they were feeling and help make their days better if possible.
- Giving extra care and kindness.
Education
Islip Senior High
Islip, NYSkills
- Customer care with a smile Always putting the needs of the guest as top priority makes them feel valued and heard
- Maintain a clean and organized work space in whatever job I am in helps with productivity
- POS cash register and credit card accuracy
- Keeping inventory and having necessary items on hand for all appointments and displays
- Answering phone calls and scheduling appointments
Languages
English
Full Professional
Accomplishments
I was a longtime member of the PTA and recipient of their lifetime membership award for my dedication to the children's many different programs. And for helping with and running several Blood Drives a year.
Certification
- I attended the Grand Strand School of Bartending and received my TIPS certificate in February 2023
Timeline
Cashier
Coastal Liquors
06.2025 - 02.2026
Bartender
Hampton Inn & Suites Hotel
02.2024 - 06.2024
Bartender
Portside at Grand Dunes
02.2023 - 02.2024
Islip Senior High