Noriyah Robinson

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Maintained productive, efficient approach to all tasks.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Operated register to process payments and collect cash payment for order totals.
• Worked different stations to provide optimal coverage and meet production goals.
• Developed strong cooperative relationships with coworkers and managers.

• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
• Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
• Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
• Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.
• Streamlined communication between departments, ensuring timely resolution of customer concerns.
• Improved customer retention rates with exceptional product knowledge and personalized service recommendations.

Crafted distinctive art pieces that elevated project aesthetics.

Created innovative concepts tailored to project needs.

Created artistic masterpieces with various painting techniques.

Crafted customized frameworks to meet diverse client needs.

Conducted educational sessions for individuals aged five and above, including adults.