Nykisha Harris
Irmo
Summary
Accounting Professional: Dynamic and results-driven Controller with a rapid career progression, advancing from Accounting Clerk to Controller in just 1.5 years. Backed hands-on experience in accounting, financial reporting, and internal controls, I combine technical expertise with strategic financial leadership. Proven ability to optimize financial operations, streamline processes, manage budgets, and enhance cost efficiency. Passionate about mentoring teams, implementing effective accounting systems, and delivering insightful financial analysis to executive leadership. Seeking to leverage my expertise to drive financial success and operational excellence.
Overview
13
13
years of professional experience
Work History
Controller
Atrium Hospitality, Embassy Suites by Hilton
07.2024 - Current
- Oversaw accounts receivable, ensuring accounts remained in good standing
- Successfully cleared $100K in aging receivables and potential bad debt, improving cash flow and financial stability
- Led and developed a high-performing accounting team by fostering a culture of respect, setting clear expectations, and providing targeted training—enhancing efficiency, accuracy, and team cohesion
- Proactively analyze daily P&L statements to ensure accurate invoice processing and timely recognition of prior-month accruals, enhancing financial accuracy and reporting integrity
- Resolved past-due accounts payable, ensuring accurate and up-to-date financials, positioning the property for long-term financial stability and success
Accounting Clerk
Atrium Hospitality, Embassy Suites by Hilton
09.2022 - 07.2024
- Designed and implemented a streamlined deposit system for events, ensuring timely payment collection, minimizing revenue loss risk, strengthening financial controls and cash flow management
- Established a structured monthly accounts payable process to ensure accurate tracking of controllable expenses, mitigating the risk of out-of-period costs and improving financial precision
- Partnered with the Director of Finance to analyze and optimize labor costs, ensuring efficient workforce management and budget adherence
- Enhanced customer experience by providing consistent support to the front office, assisting with guest billing inquiries and resolving issues to ensure satisfaction and smooth operations
Registration Agent
Phoenix Med Com
02.2021 - 04.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Surgery Scheduler (Orthopedics)
Advent Health Medical Group
06.2019 - 01.2021
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Coordinated with multiple departments to ensure smooth operation on surgery days, reducing patient wait times.
- Verified insurance coverage and obtained pre-authorizations.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Billing Clerk (in office/remote)
Florida Cardiovascular Specialist
01.2019 - 01.2020
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Handled account payments and provided information regarding outstanding balances.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery.
- Maintained detailed records of customer payments and billing adjustments.
Billing Clerk
Brockton Neighborhood Health Center
06.2016 - 11.2018
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Monitored outstanding invoices and performed collections duties.
Unit Secretary
Greater New Bedford Community Health Center
05.2014 - 05.2016
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Increased efficiency in patient care, organizing charts and medical records for easy access.
- Maintained current and accurate medical records for patients.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Processed lab paperwork and requests according to physicians' orders.
Patient Registration Associate
Aspen Dental
06.2012 - 05.2014
- Managed high volumes of incoming calls, directing callers to appropriate departments while maintaining diplomacy and professionalism.
- Reduced wait times for patients through effective scheduling and coordination with medical staff.
- Contributed to a welcoming atmosphere by maintaining clean, organized workspaces within the registration area.
- Processed payments from patients for copays, deductibles, or other out-of-pocket expenses as required.
- Maintained strict confidentiality of patient information in accordance with HIPAA regulations and hospital policies.
Education
BS in Accounting Degree - Accounting
Liberty University
Lynchburg, VA02-2026
Certificate in Medical Assisting -
Centura College
Columbia, SC01.2009
High School Diploma -
Spring Valley High School
Columbia, SC05-2004
Skills
- Financial Analysis
- Training and Development
- Cost & Inventory Controls
- Budgeting/Forecasting
- Customer Service
- Relationship Building
Timeline
Controller
Atrium Hospitality, Embassy Suites by Hilton
07.2024 - Current
Accounting Clerk
Atrium Hospitality, Embassy Suites by Hilton
09.2022 - 07.2024
Registration Agent
Phoenix Med Com
02.2021 - 04.2022
Surgery Scheduler (Orthopedics)
Advent Health Medical Group
06.2019 - 01.2021
Billing Clerk (in office/remote)
Florida Cardiovascular Specialist
01.2019 - 01.2020
Billing Clerk
Brockton Neighborhood Health Center
06.2016 - 11.2018
Unit Secretary
Greater New Bedford Community Health Center
05.2014 - 05.2016
Patient Registration Associate
Aspen Dental
06.2012 - 05.2014
BS in Accounting Degree - Accounting
Liberty University
Certificate in Medical Assisting -
Centura College
High School Diploma -
Spring Valley High School
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