Nykyiah Miller
North Charleston
Summary
Proactive and goal-oriented individual with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Meticulous with sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create warm and welcoming environment for customers.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chick-fil-A
03.2023 - 01.2024
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Increased guest return rate through personable interactions and genuine interest in their dining preferences.
Movie Theater Employee
Citadel Stadium 16
01.2024 - 05.2024
- Enhanced customer experience by providing timely and efficient service during movie screenings.
- Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
- Contributed to increased concession sales by offering personalized recommendations based on customer preferences.
- Collaborated with team members to ensure smooth operations during peak movie seasons and special events.
- Managed ticket booth operations, ensuring accurate transactions and prompt customer service.
- Conducted routine inventory checks for concession items, minimizing waste and ensuring product availability for guests.
Cashier
Wendy's
06.2024 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Front End Checkout TA
Walmart
03.2025 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
High School Diploma -
West Ashley High School
Charleston, SC05-2025
Skills
- Excellent customer service
- Food safety knowledge
- Strong Work Ethic
- Patience and Empathy
- Cash handling proficiency
- Multitasking
- Teamwork and Collaboration
- Effective Communication
- Suspicious Activity Monitoring
- Reliability & Adaptability
- Positive attitude
- Collaborative teamwork
- Relationship building
- Calm and patient demeanor
- Sales and retail experience
- Work ethic and integrity
Timeline
Front End Checkout TA
Walmart
03.2025 - Current
Cashier
Wendy's
06.2024 - 03.2025
Movie Theater Employee
Citadel Stadium 16
01.2024 - 05.2024
Front of House Employee
Chick-fil-A
03.2023 - 01.2024
High School Diploma -
West Ashley High School