Nyla Bieber
Fort Mill
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Wells Fargo. Proven ability to process transactions accurately while promoting banking services, enhancing customer engagement. Adept at cash handling and fostering client relationships, contributing to increased sales and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Teller
Wells Fargo
02.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Approved transactions of higher value for tellers with lower transaction limits.
- Assisted customers with inquiries, providing information on services and account options.
- Collaborated with team members to ensure a smooth workflow during peak hours.
- Promoted bank promotions and services, contributing to increased customer engagement.
- Engaged in continuous learning of banking products and services to enhance customer support.
- Implemented security protocols to safeguard cash and sensitive customer information.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Inside Sales Representative
Dream Team United - Keller Williams
06.2023 - 12.2023
- Handled in-bound calls regarding homes for sale to provide information promptly.
- Directed buyers and sellers to Real Estate Agents for optimal service.
- Conducted cold calls to identify potential properties and buyers in surrounding areas.
Beauty Advisor
Ulta Beauty
10.2022 - 12.2023
- Assisted customers with product selection and application techniques, enhancing overall shopping experience.
- Maintained cleanliness and organization of beauty displays, ensuring products were easily accessible to clients.
- Collaborated with team members to execute promotional events, driving foot traffic and increasing sales opportunities.
- Educated clients on skincare regimens and makeup application, promoting brand loyalty and customer satisfaction.
- Demonstrated knowledge of beauty trends and product ingredients, providing informed recommendations to customers.
- Handled cash register transactions accurately while maintaining a balanced cash drawer throughout shifts.
- Supported inventory management by monitoring stock levels and assisting in replenishment orders as needed.
Education
Fort Mill High School
Fort Mill, SC05.2022
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- Transaction processing accuracy
- Listening and comprehension
- Rapid 10-key data entry
- Friendly
- Approachable
Timeline
Teller
Wells Fargo
02.2024 - Current
Inside Sales Representative
Dream Team United - Keller Williams
06.2023 - 12.2023
Beauty Advisor
Ulta Beauty
10.2022 - 12.2023
Fort Mill High School
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