Olivia A. Myers
Summerville,SC
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
19
19
years of professional experience
Work History
Waitress/ Assistant General Manager
Dee’s Wood Fired Pizza and Kitchen
05.2017 - 06.2025
- Delivered exceptional customer service, ensuring positive dining experiences for all patrons.
- Managed multiple tables efficiently, prioritizing tasks to maintain workflow during peek hours.
- Assisted in training new staff on restaurant protocols and service standards.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Provided menu recommendations and addressed customer inquiries with professionalism and knowledge.
- Adapted quickly to changing situations, demonstrating flexibility in fast-paced environment.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress/ Shift Supervisor
Buca Di Beppo
03.2013 - 05.2017
- Delivered exceptional customer service in high-volume dining environment.
- Managed orders and ensured timely delivery of food and beverages.
Waitress/Bartender
Danny Boys Restaurant
11.2007 - 05.2010
Waitress/Hostess
London Lennies
06.2006 - 10.2007
- Full time employee splitting duties between Hostess and Waitress. Hostess responsibilities include handling phone reservations, greeting and seating guests and retail take-out orders.
Education
Associates - Liberal Arts
York College
Jamaica, NYSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Hospitality service expertise
- Cleanliness
- Decision-making
- Memory retention
- Complex Problem-solving
Timeline
Waitress/ Assistant General Manager
Dee’s Wood Fired Pizza and Kitchen
05.2017 - 06.2025
Waitress/ Shift Supervisor
Buca Di Beppo
03.2013 - 05.2017
Waitress/Bartender
Danny Boys Restaurant
11.2007 - 05.2010
Waitress/Hostess
London Lennies
06.2006 - 10.2007
Associates - Liberal Arts
York College
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