Olivia Beard
Charleston
Summary
Skilled Events Manager with experience in planning, coordinating, and executing diverse events. I offer over 10 years of experience in food service, food and beverage management, and event management. I am pursuing a role in leadership and business development in the hospitality and customer service industry. Highly skilled in food preparation and processes, marketing and delivery processes, customer service strategies, and event management. I am very experienced and passionate about developing strong, fruitful relationships with customers, clients, and vendors.
Overview
12
12
years of professional experience
Work History
Special Events Manager
Country Club of Charleston
Charleston
10.2023 - Current
- Organize venues, budgets, guest lists, catering and event timelines.
- Coordinate with caterers, florists, decorators, audio and visual technicians, and other service providers to ensure successful events.
- Source entertainment acts tailored to the target audience at each event.
- Hire, train, and supervise temporary and on-call event staff.
- Monitor expenses related to special events to stay within budget parameters.
- Respond promptly to inquiries from potential clients regarding availability dates and pricing information.
- Supervise staff members during set-up and execution of events to ensure compliance with established standards.
- Develop and implement comprehensive event plans, including budgets, venues, vendors, staff requirements, and timelines.
- Coordinate and allocate equipment, supplies, and staff for events.
- Collaborate closely with the marketing team to promote upcoming events through various media channels.
- Manage all aspects of event logistics including setup and breakdown of the venue space.
- Manage equipment inventory and supplies to ensure materials are available when needed.
- Work closely and collaboratively with Food and Beverage Management staff, including assisting in dining room operations as needed.
Club Events Manager
DeBordieu Club
Georgetown
09.2022 - 10.2023
- Coordinate and organize all elements of member events and meetings at an upscale private club inside a gated community.
- Ensured smooth execution and on-time completion of all club events.
- Created and implemented detailed operational plans and procedures for all events, outlined in banquet event orders.
- Developed and managed event budgets, ensuring expenses were kept within allocated amounts.
- Coordinated and managed a team of 10 to 20 staff members to ensure a smooth and successful event.
- Developed innovative, creative ideas to ensure events were unique and engaging.
- Coordinated and oversaw catering, entertainment, and transportation services for all events.
- Collaborated with communications team to increase event visibility and reach on social media.
- Oversaw wine sales, including planning and executing complimentary monthly wine tastings for club members.
Food & Beverage Outlets Manager
DeBordieu Club
Georgetown
05.2021 - 09.2022
- Managed day-to-day operations of multiple food service outlets in the Clubhouse building.
- Supervised a team of 15+ employees, providing guidance and coaching to ensure quality service and member satisfaction.
- Assisted in interviewing, hiring, and training new employees.
- Implemented a training program for all employees, resulting in improved service and member satisfaction.
- Analyzed feedback and implemented changes that led to an increase in customer loyalty and approval.
- Developed relationships with club members to better serve them.
- Oversaw beverage inventory processes and orders.
Chef
Dinner Thyme
Georgetown
09.2020 - 05.2021
- Created recipes, developed weekly menus, established food costs, purchased ingredients and packaging.
- Closely tracked orders and food costs in spreadsheets.
- Delivered orders directly to customer homes weekly.
- Managed customers' needs, including dietary restrictions and allergies, via telephone and email communication.
Travel Consultant/Registration Specialist
Maritz Global Events
St. Louis
03.2020 - 08.2020
- Assisted in planning of all travel arrangements for vacations and meetings, often working remotely.
- Acted as liaison between guests and airlines, hotels, or other services when necessary.
- Facilitated planning of activities and tours for guests.
- Reviewed billing reports to ensure accuracy.
- Provided efficient operation and memorable guest experiences through on-site programs.
- Developed reports detailing guest travel plans to provide accuracy and ease in airport and hotel transfers.
- Supported emergency responses in times of high call volume to contact and reroute guests as necessary.
- Managed guest hotel booking lists and contracts for nationwide regional meetings.
Maître D'
Olive + Oak
Webster Groves
01.2014 - 07.2018
Chef
Revel Kitchen
St. Louis
08.2013 - 12.2015
Lead Kitchen Assistant
MOFU
St. Louis
05.2013 - 12.2014
Education
B.S. - Nutrition and Dietetics, Culinary Arts, Entrepreneurship
Saint Louis University
St. Louis, MO05.2015
Hinsdale Central High School -
Hinsdale Central High School
Hinsdale, IL05.2011
Skills
- Leadership
- Customer Service
- Event Logistics
- Communication
- Budget Management
- Problem-Solving
- Time Management
- Toast POS
- Micros POS
- ClubEssential
- ReServe Cloud Banquet Software
- Caterease Banquet Software
- Sabre GDS
- Microsoft Office Suite
Courses
Sommelier Level 1 - National Wine School
References
References available upon request.
Timeline
Special Events Manager
Country Club of Charleston
10.2023 - Current
Club Events Manager
DeBordieu Club
09.2022 - 10.2023
Food & Beverage Outlets Manager
DeBordieu Club
05.2021 - 09.2022
Chef
Dinner Thyme
09.2020 - 05.2021
Travel Consultant/Registration Specialist
Maritz Global Events
03.2020 - 08.2020
Maître D'
Olive + Oak
01.2014 - 07.2018
Chef
Revel Kitchen
08.2013 - 12.2015
Lead Kitchen Assistant
MOFU
05.2013 - 12.2014
B.S. - Nutrition and Dietetics, Culinary Arts, Entrepreneurship
Saint Louis University
Hinsdale Central High School -
Hinsdale Central High School
Similar Profiles
Carla MarinCarla Marin
Hostess at COUNTRY CLUB OF CHARLESTONHostess at COUNTRY CLUB OF CHARLESTON
Dimitri ArmstrongDimitri Armstrong
Line Cook at Country Club Of CharlestonLine Cook at Country Club Of Charleston
Marim AliMarim Ali
Event Coordinator at College of Charleston Arabic ClubEvent Coordinator at College of Charleston Arabic Club
Seth ChristenberrySeth Christenberry
Warehouse Supervisor- 3rd Shift at ABB, Inc.Warehouse Supervisor- 3rd Shift at ABB, Inc.
Emmanuel SamuelEmmanuel Samuel
Conference Assistant at Neumann UniversityConference Assistant at Neumann University