Dedicated professional with strong customer service skills, experienced in social media marketing and inventory management. Proven ability to enhance guest experiences and train staff effectively.
Overview
4
4
years of professional experience
Work History
Bartender
Brinker Internationl, Chili's Grill & Bar
Evans
03.2025 - Current
Mixed and served drinks according to Chili's recipes and standards.
Maintained cleanliness of bar area and all equipment for safety compliance.
Assisted customers with menu selections and provided excellent service.
Handled cash transactions accurately and managed the register system.
Server
Brinker Internationl, Chili's Grill & Bar
Aiken
06.2023 - 08.2024
Provided excellent customer service to enhance guest dining experiences.
Maintained cleanliness of tables, utensils, and dining areas throughout shifts.
Assisted in training new servers on restaurant policies and procedures.
Head Hostess
Red Bowl Asian Bistro
Summerville
10.2022 - 05.2023
Managed guest seating to optimize flow and enhance dining experience.
Trained new host staff on greeting protocols and customer service standards.
Communicated wait times effectively to guests, ensuring transparency and satisfaction.
Assisted management in maintaining cleanliness and organization of front-of-house areas.
Collaborated with servers to facilitate timely table turnover during peak hours.
Managed social media platforms to increase customer interaction and loyalty.
Collaborated with culinary teams on menu promotions and seasonal offerings.
Analyzed market trends to identify opportunities for targeted campaigns.
Barista Shift Supervisor
Luxe Espresso and Wine Bar
Summerville
06.2021 - 05.2023
Supervised daily operations in a fast-paced coffee and wine bar environment.
Managed inventory levels, ensuring adequate supplies for peak service times.
Assisted in scheduling shifts for staff to optimize coverage and efficiency.
Promoted daily specials and new menu items to enhance customer experience.
Monitored and reported on competitors' marketing activities.
Created engaging content for social media platforms to enhance brand visibility.
Assisted in developing social media strategies to increase audience engagement.
Education
Business Administration/Marketing - Associate Degr
Trident Technical College
Charleston, SC
05-2027
Skills
Customer service
Social media marketing
Inventory management
Communication skills
Sales strategies
Team collaboration
Timeline
Bartender
Brinker Internationl, Chili's Grill & Bar
03.2025 - Current
Server
Brinker Internationl, Chili's Grill & Bar
06.2023 - 08.2024
Head Hostess
Red Bowl Asian Bistro
10.2022 - 05.2023
Barista Shift Supervisor
Luxe Espresso and Wine Bar
06.2021 - 05.2023
Business Administration/Marketing - Associate Degr