Olivia Davis
Graniteville
Summary
Dedicated professional with strong customer service skills, experienced in social media marketing and inventory management. Proven ability to enhance guest experiences and train staff effectively.
Overview
4
4
years of professional experience
Work History
Bartender
Brinker Internationl, Chili's Grill & Bar
Evans
03.2025 - Current
- Mixed and served drinks according to Chili's recipes and standards.
- Maintained cleanliness of bar area and all equipment for safety compliance.
- Assisted customers with menu selections and provided excellent service.
- Handled cash transactions accurately and managed the register system.
Server
Brinker Internationl, Chili's Grill & Bar
Aiken
06.2023 - 08.2024
- Provided excellent customer service to enhance guest dining experiences.
- Maintained cleanliness of tables, utensils, and dining areas throughout shifts.
- Assisted in training new servers on restaurant policies and procedures.
Head Hostess
Red Bowl Asian Bistro
Summerville
10.2022 - 05.2023
- Managed guest seating to optimize flow and enhance dining experience.
- Trained new host staff on greeting protocols and customer service standards.
- Communicated wait times effectively to guests, ensuring transparency and satisfaction.
- Assisted management in maintaining cleanliness and organization of front-of-house areas.
- Collaborated with servers to facilitate timely table turnover during peak hours.
- Managed social media platforms to increase customer interaction and loyalty.
- Collaborated with culinary teams on menu promotions and seasonal offerings.
- Analyzed market trends to identify opportunities for targeted campaigns.
Barista Shift Supervisor
Luxe Espresso and Wine Bar
Summerville
06.2021 - 05.2023
- Supervised daily operations in a fast-paced coffee and wine bar environment.
- Managed inventory levels, ensuring adequate supplies for peak service times.
- Assisted in scheduling shifts for staff to optimize coverage and efficiency.
- Promoted daily specials and new menu items to enhance customer experience.
- Monitored and reported on competitors' marketing activities.
- Created engaging content for social media platforms to enhance brand visibility.
- Assisted in developing social media strategies to increase audience engagement.
Education
Business Administration/Marketing - Associate Degr
Trident Technical College
Charleston, SC05-2027
Skills
- Customer service
- Social media marketing
- Inventory management
- Communication skills
- Sales strategies
- Team collaboration
Timeline
Bartender
Brinker Internationl, Chili's Grill & Bar
03.2025 - Current
Server
Brinker Internationl, Chili's Grill & Bar
06.2023 - 08.2024
Head Hostess
Red Bowl Asian Bistro
10.2022 - 05.2023
Barista Shift Supervisor
Luxe Espresso and Wine Bar
06.2021 - 05.2023
Business Administration/Marketing - Associate Degr
Trident Technical College
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