Olivia Dubel
Beaufort
Summary
Results-driven professional with extensive experience in customer service and financial management. Known for exemplary time management and team leadership, contributing to operational efficiency and exceptional service delivery.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Q On Bay
Beaufort
04.2026 - Current
- Greeted customers, answered questions, and recommended specials, enhancing guest satisfaction and driving sales.
- Provided exceptional customer service in a fast-paced dining environment.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Managed food orders efficiently during peak hours to ensure timely delivery.
- Operated POS terminals to input orders, split bills, and calculate totals, facilitating smooth transactions and accurate billing.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Managed inventory of liquor, mixers, and garnishes, ensuring consistent availability for timely service.
- Maintained cleanliness of bar area, ensuring a welcoming atmosphere.
Accounting Coordinator
Advanced Marketing International
Wilmington
09.2024 - 03.2026
- Coordinated monthly financial close activities with cross-functional teams.
- Managed accounts payable and receivable processes efficiently.
- Prepared and maintained accurate financial reports for stakeholders.
- Processed payroll and ensured compliance with tax regulations consistently.
- Maintained confidentiality of sensitive financial information at all times.
- Identified areas where cost savings could be achieved through process improvements.
- Utilized exemplary communication and interpersonal talents to cultivate valuable and influential relationships with various company personnel, customers and corporate partners.
Bartender/Server
Ogden Tap Room
Wilmington
03.2017 - 03.2026
- Greeted customers and provided excellent customer service.
- Prepared and served a variety of beverages to customers.
- Trained new bartenders on service standards and procedures.
- Handled cash transactions accurately during busy shifts.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Developed good working relationships with fellow employees through effective communication.
Education
Bachelor of Science - Business Administration
University of North Carolina Wilmington
Wilmington, NC12-2023
Skills
- Point of sale operation
- Cash handling
- Cash management
- Inventory management
- Tip distribution
- Sales reporting
- Sales analysis
- QuickBooks proficiency
- QuickBooks expertise
- Time management
- Team leadership
- Effective communication
- Conflict resolution
- Menu pricing
- Customer relationship management
Timeline
Server/Bartender
Q On Bay
04.2026 - Current
Accounting Coordinator
Advanced Marketing International
09.2024 - 03.2026
Bartender/Server
Ogden Tap Room
03.2017 - 03.2026
Bachelor of Science - Business Administration
University of North Carolina Wilmington