Olivia Fortuna
Myrtle Beach
Summary
Ambitious receptionist equipped to handle front desk operations, greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
6
6
years of professional experience
Work History
Activities & Recreation Intern
Froyoz
Garden City
05.2026 - Current
- Assisted guests with self-serve frozen yogurt selections and purchases, enhancing overall customer experience and satisfaction.
- Operated the point-of-sale (POS) system, processed cash and credit card transactions accurately, and balanced the cash drawer.
- Maintained store cleanliness and food safety by preparing toppings, cleaning equipment, and adhering to sanitation procedures.
Activities & Recreation Intern
Myrtle Beach Travel Park
Myrtle Beach
04.2026 - Current
- Planned, organized, and facilitated daily activities and special events for guests of all ages, creating memorable vacation experiences.
- Provided exceptional customer service for activity sign-ups, addressing queries and resolving issues in a friendly and professional manner.
- Coordinated with Activities team to set up, manage, and clean up events, maintaining a safe and welcoming environment for participants.
Employee
Oak & Oath
Myrtle Beach
10.2025 - Current
- Restored structural integrity of used bourbon barrels by disassembling, inspecting, and replacing damaged staves, achieving leak-proof fit without glue or nails.
- Operated specialized machinery and hand tools for traditional cooeping tasks, including head assembly, hoop driving, and localized charring, to create barrels meeting specific flavor profiles.
- Conducted pressure tests and visual inspections to maintain rigorous quality control standards, ensuring barrels met industry-grade seals for long-term aging and storage.
Receptionist/Team Lead
Nail Care Spa
Murrells Inlet
01.2022 - Current
- Greeted and checked in clients, managed appointments, and processed payments, facilitating smooth daily operations.
- Maintained salon cleanliness and organization while ensuring compliance with health and safety standards for a safe environment.
- Trained new staff and resolved client concerns, enhancing customer service and satisfaction.
Busser/Host/Dishwasher/Food Prep
Wooden Spoon
Surfside
01.2021 - 01.2022
- Greeted and seated guests, managed reservations, and provided exceptional customer service to enhance guest experience in fast-paced environment.
- Cleared tables, washed dishes, and assisted with food prep to support servers and kitchen staff in maintaining efficient operations.
- Maintained cleanliness and safety standards, fostering teamwork to ensure smooth restaurant operations.
Education
Bachelor of Science - Business Administration, Hospitality
Coastal Carolina University
Conway, SC05-2029
High School Diploma -
Waccamaw High School
Pawleys Island, SC05-2025
Skills
- Client relations
- Team leadership
- Appointment management
- Interpersonal communication
- Time management and multitasking
- Health and safety compliance
- Appointment scheduling
- Organizational skills
- Problem-solving
- Fast-paced teamwork
- POS system management
- Communication and interpersonal skills
ACTIVITIES AND HONORS
Coastal Carolina University, Sorority – Sigma Kappa (Lambda Beta), Coast FA Club Soccer, Team Captain – Midfield, Runner-up in Carolina-Cup – 2024, South Carolina States Finalist – 2023, First Place in The Charleston Tournament – 2023, St. James High School, Women’s Varsity Soccer – Player – Winger, Finalist in South Carolina States – 2023, Region Champions – 2023, Finalist in South Carolina States – 2022, Region Champions – 2022, Michael B. Nash Champions – 2022
EXPERIENCE
Future Shark Camp Beach, Volunteer, Murrells Inlet, SC, 2021-07, 2022-07, Volunteered at a week-long youth soccer camp for children ages 5–12, assisting coaches with drills and activities., Encouraged teamwork, sportsmanship, and skill development in a positive, safe environment., Supported daily operations through setup, cleanup, and coordination of camp equipment and events.
Timeline
Activities & Recreation Intern
Froyoz
05.2026 - Current
Activities & Recreation Intern
Myrtle Beach Travel Park
04.2026 - Current
Employee
Oak & Oath
10.2025 - Current
Receptionist/Team Lead
Nail Care Spa
01.2022 - Current
Busser/Host/Dishwasher/Food Prep
Wooden Spoon
01.2021 - 01.2022
Bachelor of Science - Business Administration, Hospitality
Coastal Carolina University
High School Diploma -
Waccamaw High School