Motivated and enthusiastic college student pursuing a B.A. in Journalism and Mass Communications with a major in Advertising and a minor in Entrepreneurship. Seeking to apply my expertise in social media, advanced communication skills, and adaptability to contribute to your company’s success in an internship role.
• Handle cash transactions accurately and efficiently to ensure customer satisfaction and minimize errors
• Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner • Maintain a clean and organized work area to ensure a professional and inviting atmosphere for customers
• Took food orders in person and by phone
• Assist in maintaining inventory and restocking supplies to ensure smooth operations
• Multitask effectively to handle a high volume of cash transactions and food orders
• Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied.
• Handled to-go orders including the payment when picked up
• Effectively prepared the restaurant for large parties
• Handled incoming reservations, inquiries, and manage table bookings efficiently.
• Trained multiple new hostesses
• Maintained a clean and organized hostess station, including keeping menus, reservation books, and other materials neat and readily available for use.
• Collaborated with the kitchen staff to ensure timely and accurate preparation of to-go orders, maintaining customer satisfaction and increasing revenue through efficient service.
• Successfully balanced multiple tasks such as managing reservations, seating guests, and taking orders
• Effectively communicated with kitchen and waitstaff to coordinate seating and ensure smooth service.
• Took to-go food orders and put them into the system.
• Took reservations from patrons by phone or online.
• Cleaned off tables when customers were finished
• Prepared the restaurant for guests pre-shift
• Greeted and welcomed guests as they arrive at the restaurant, providing a friendly and warm atmosphere
• Strategically sat guests to optimize the flow of service and maintain a balanced workload for servers.
Strategic Thinking and Communications Certificate, University of South Carolina, Fall 2024