Paige Mulkey Cizon
Greenville
Summary
Detail-oriented and personable professional with experience in billing management, customer service, and team coordination. Skilled at managing client relationships, resolving issues efficiently, and maintaining organized administrative systems. Brings a strong background in communication, multitasking, and problem-solving, with a proven ability to thrive in fast-paced, customer-focused environments. Excited to contribute to Pintail CRE’s mission of excellence in property services.
Overview
19
19
years of professional experience
Work History
3K Lead teacher
Westminster Weekday School
08.2020 - Current
- Provide daily instruction of the 3K curriculum.
- Serve as primary of contact for parents regarding student needs, daily updates, and skills assessment.
- Maintain efficient and effective communication with co-workers to establish curriculum.
- Plan and coordinate classroom activities, events and parent engagement initiatives.
- Demonstrate strong multitasking skills by supervising students, managing transitions, responding to needs, and maintaining safety.
Long-Term Substitute, Floater & Late Stay Teacher
Westminster Weekday School
09.2016 - 08.2020
- Fulfilled activity pre-work for all teaching staff.
- Assisted administrative staff with special projects.
- Maintained attendence reporting.
- Acted as substitute teacher on as-needed basis in all classrooms (ages crib - 5K).
Sr. CABS Billing Ops Analyst
Windstream
02.2007 - 05.2012
- Maintained accounts, rates, and PIU/PLUs within proprietary billing platforms.
- Created monthly financial billing reports for Billed Minutes of Usage and Revenue as well as trending.
- Accurately posted all CABS receivables.
- Collected all CABS receivables and provided billing dispute resolution.
- Completed billing reconciliations, past-due notifications, and adjustments while maintaining accuracy.
- Attained in-depth comprehension of CABS environment including revenue/mediation, tariffs, Mutual Traffic Agreements and Interconnection Agreements.
- Resolved escalated issues by coordinating with accounting, billing, as well as technical and regulatory teams.
Education
B.A. - Sociology
Wofford College
Spartanburg, SC05.1996
Skills
- Customer Relations
- Billing & Account Management
- Administrative Support
- Strong Written & Verbal Communication
- Time Management & Organization
- Issue Resolution & Follow-Up
- Classroom & Workflow Management
- Data Entry & Reporting
Timeline
3K Lead teacher
Westminster Weekday School
08.2020 - Current
Long-Term Substitute, Floater & Late Stay Teacher
Westminster Weekday School
09.2016 - 08.2020
Sr. CABS Billing Ops Analyst
Windstream
02.2007 - 05.2012
B.A. - Sociology
Wofford College