Paige Mulkey Cizon
Greenville
Summary
Detail-oriented and personable professional with experience in billing management, customer service, and team coordination. Skilled at managing client relationships, resolving issues efficiently, and maintaining organized administrative systems. Brings a strong background in communication, multitasking, and problem-solving, with a proven ability to thrive in fast-paced, customer-focused environments. Excited to contribute to Pintail CRE’s mission of excellence in property services.
Overview
19
19
years of professional experience
Work History
3K Lead teacher
Westminster Weekday School
Greenville, SC
08.2020 - Current
- Provide daily instruction of the 3K curriculum.
- Serve as primary of contact for parents regarding student needs, daily updates, and skills assessment.
- Maintain efficient and effective communication with co-workers to establish curriculum.
- Plan and coordinate classroom activities, events and parent engagement initiatives.
- Demonstrate strong multitasking skills by supervising students, managing transitions, responding to needs, and maintaining safety.
Long-Term Substitute, Floater & Late Stay Teacher
Westminster Weekday School
Greenville, SC
09.2016 - 08.2020
- Fulfilled activity pre-work for all teaching staff.
- Assisted administrative staff with special projects.
- Maintained attendence reporting.
- Acted as substitute teacher on as-needed basis in all classrooms (ages crib - 5K).
Sr. CABS Billing Ops Analyst
Windstream
Greenville, SC
02.2007 - 05.2012
- Maintained accounts, rates, and PIU/PLUs within proprietary billing platforms.
- Created monthly financial billing reports for Billed Minutes of Usage and Revenue as well as trending.
- Accurately posted all CABS receivables.
- Collected all CABS receivables and provided billing dispute resolution.
- Completed billing reconciliations, past-due notifications, and adjustments while maintaining accuracy.
- Attained in-depth comprehension of CABS environment including revenue/mediation, tariffs, Mutual Traffic Agreements and Interconnection Agreements.
- Resolved escalated issues by coordinating with accounting, billing, as well as technical and regulatory teams.
Education
B.A. - Sociology
Wofford College
Spartanburg, SC05.1996
Skills
- Customer Relations
- Billing & Account Management
- Administrative Support
- Strong Written & Verbal Communication
- Time Management & Organization
- Issue Resolution & Follow-Up
- Classroom & Workflow Management
- Data Entry & Reporting
Timeline
3K Lead teacher
Westminster Weekday School
08.2020 - Current
Long-Term Substitute, Floater & Late Stay Teacher
Westminster Weekday School
09.2016 - 08.2020
Sr. CABS Billing Ops Analyst
Windstream
02.2007 - 05.2012
B.A. - Sociology
Wofford College