Paige Northrup
Simpsonville
Summary
Seasoned healthcare professional with a proven track record at Appalachian Council of Governments, excelling in senior care advocacy and event planning. Demonstrated expertise in confidentiality and customer service, enhancing quality of life for residents through innovative activities. Reliable and flexible in adapting to changing needs while applying effective communication and organizational skills. Skilled in Microsoft Office and adept at managing complex calendars.
Overview
8
8
years of professional experience
Work History
Long Term Care Ombudsman Intake Coordinator
Appalachian Council of Governments
03.2022 - Current
- Advocated for seniors in long term care facilities. Provided excellent customer service to residents, family members, and healthcare providers by providing resources and opening cases for investigation.
- Enhanced office productivity by handling high volume of callers per day.
- Maintained strict confidentiality of resident information, adhering to HIPAA guidelines and government laws/policies.
Activities Director
Swannanoa Health and Rehabilitation
05.2019 - 03.2022
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Evaluated program effectiveness routinely, making adjustments as necessary to better meet residents'' needs.
- Planned, scheduled, and organized the monthly activities' calendar and events.
Activities Director
Laurels of Summit Ridge
02.2017 - 05.2019
- Contributed to a positive living environment by fostering a sense of camaraderie among residents through group activities and social gatherings.
- Coordinated off-site activities and accompanied residents throughout excursions.
- Ensured compliance with state regulations by maintaining thorough records of resident participation in activities.
Education
Bachelor of Science - Parks, Recreation And Tourism Management
Clemson University
Clemson, SC12-2016
Skills
- Calendar management
- Follow-up skills
- Event planning
- Recordkeeping skills
- Inventory management
- Confidentiality
- Charting and clinical documentation
- Documentation skills
- Senior living experience
- Customer service
- Multitasking and organization
- Microsoft office
Timeline
Long Term Care Ombudsman Intake Coordinator
Appalachian Council of Governments
03.2022 - Current
Activities Director
Swannanoa Health and Rehabilitation
05.2019 - 03.2022
Activities Director
Laurels of Summit Ridge
02.2017 - 05.2019
Bachelor of Science - Parks, Recreation And Tourism Management
Clemson University
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