Paige Raymond
Zorbas’s Restaurant and Sports Bar
Simpsonville
1
Certification
5
years of professional experience
High-energy skilled at welcoming guests, maintaining entrances, and balancing loads to optimize operations. Collaborative, hardworking, and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.
Work History
Server
3 Years 2 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed and prioritized multiple tables to ensure timely food and beverage delivery.
- Collaborated with kitchen staff to address menu inquiries and special requests efficiently.
- Trained new servers on restaurant procedures and best practices for guest interactions.
- Implemented upselling techniques, enhancing guest experience while increasing sales revenue.
- Resolved customer complaints promptly, maintaining high satisfaction levels and repeat business.
Server
4 Months- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Head Hostess
7 Months- Greeted guests upon arrival and escorted them to their tables.
- Assisted with seating arrangements for large groups and special occasions.
- Maintained accurate records of reservations and wait times.
- Provided excellent customer service to ensure guest satisfaction.
- Trained new staff on proper hosting procedures and policies.
- Ensured that the dining room was always clean, organized, and presentable.
- Communicated effectively with restaurant managers regarding customer complaints or requests.
- Managed financial transactions including payments, refunds, discounts.
Sales Associate
11 Months- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
Host
7 Months- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Processed payments from customers using a POS system.
- Assisted staff by serving food and beverages or bussing tables.
Education
Some College (No Degree) - Business Administration And Management
Certificate of Cosmetology - Cosmetology
High School Diploma
Skills
Server Training
Menu Memorization
Food Station Setup
Menu Item Recommendation
Sales Techniques
Suggestive Selling
Effective Customer Upselling
Cash Handling
Check Payment Processing
Food Running
Point Of Sale (Pos) System Operations
Calm Demeanor
Relationship Management
Stock Management
Merchandise Display
Stocking And Receiving
Cash handling
Strong work ethic
Education and Training
other,true,other,other
Certification
South Carolina server training program
Timeline
Server
Zorbas’s Restaurant and Sports Bar
03.2023 - 05.2026Read More
Server
Tsunami Sushi Restaurant
04.2022 - 08.2022Read More
Head Hostess
Tsunami Sushi Restaurant
09.2021 - 04.2022Read More
Host
Miyo's
04.2021 - 11.2021Read More
Sales Associate
Hollister.Co
02.2021 - 01.2022Read More
Chapin High School
High School Diploma
Read More
University of South Carolina - Beaufort
Some College (No Degree) from Business Administration And Management
Read More
Paul Mitchell The School
Certificate of Cosmetology from Cosmetology
Read More