Pamela Thomas
Orangeburg,SC
Summary
To have a rewarding career. Helping to keep the client and the security professionals safe. Reliable team player committed to building high-performing teams.
Overview
32
32
years of professional experience
Work History
Operations Manager
Allied Universal Security Services
07.2023 - Current
- Duties include Managing many Security Professionals and sites, inputting the hours worked by the Security Professionals .
- Hiring quality Security Professionals in the needs of our Clients.
- Setting up new client sites.
- Training new Security Professionals in the needs for sites that they are assigned.
- Developing comprehensive post orders including emergency response plans.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Security Professional
Allied Universal Security Services
08.2022 - 07.2023
- Improved overall security measures by conducting thorough risk assessments and implementing effective protocols.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Enhanced access control for secure facilities through the implementation of advanced identification verification techniques.
- Developed comprehensive emergency response plans, resulting in faster and more efficient reactions to critical situations.
Digital Online Shopper
Walmart
07.2021 - 08.2022
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Amazon Warehouse Worker
Amazon
09.2020 - 07.2021
- Operated RF scanners to track merchandise and verify contents of containers.
- Picked customer order for packing .
- Packed customer orders for shipping.
- Updated daily logs with regular shift activities and incident details.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Experience Cashier and Barista
Dunkin Donuts
07.2011 - 08.2020
- Making and serving coffee and specialty drinks
- Serving donuts, making and serving sandwiches
- Stocking and rotating stock
- Making the bagels, muffins and donuts for the next morning sales. Doing refunds and over rings
Laundry and Housekeeper
Lake Vista of Cortland
11.2007 - 11.2010
- Clean all common areas and resident rooms Wash, label and deliver all clothes and linens.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Combat Medic (68W)
US Army
03.1992 - 04.1995
- Filing results of all lab work.
- Improved overall mission effectiveness by providing critical medical support during high-stress situations in various environments.
- Supported military operations as an integral member of a highly skilled combat team, showcasing professionalism under pressure while prioritizing casualty care amidst hostile conditions.
- Recognized and treated medical conditions with proven techniques, equipment and knowledge of medical and military protocols.
- Assessed needs and conditions of assigned patients and gathered critical patient health information.
- Completed patient care reports and checklists of daily duties per established military practices, guidelines and regulations.
Education
No Degree - Medic
U.S. Army Medic , Fort Sam Houston
San Antonio, TX12.1993
High School Diploma -
Newton Falls High School
Newton Falls, OH06.1992
Skills
- Seeing safety issues on Client sites
- Online ordering familiarity
- Communication with Clients
- Organizational Management
- Performance monitoring
- Customer Service
- Schedule oversight
- Staff Management
Timeline
Operations Manager
Allied Universal Security Services
07.2023 - Current
Security Professional
Allied Universal Security Services
08.2022 - 07.2023
Digital Online Shopper
Walmart
07.2021 - 08.2022
Amazon Warehouse Worker
Amazon
09.2020 - 07.2021
Experience Cashier and Barista
Dunkin Donuts
07.2011 - 08.2020
Laundry and Housekeeper
Lake Vista of Cortland
11.2007 - 11.2010
Combat Medic (68W)
US Army
03.1992 - 04.1995
No Degree - Medic
U.S. Army Medic , Fort Sam Houston
High School Diploma -
Newton Falls High School
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