Paris Davis
Irmo
Summary
Experienced retail professional with 11+ years of expertise in customer service and visual merchandising. Cultivates productive relationships, resolves complex issues, and consistently earns customer loyalty. Excels in fast-paced environments, maintaining a keen eye for detail and delivering exceptional service.
Overview
12
12
years of professional experience
Work History
Key Holder
Farm Rio
New York, NY
09.2023 - 12.2024
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Increased sales by providing exceptional customer service and product knowledge.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Counted registers and cleaned and secured shop at end of shift.
Sales Professional
Dover Street Market
New York, NY
07.2022 - 08.2023
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
Visual Merchandiser Lead
Nordstrom
New York, NY
09.2019 - 07.2022
- Build and maintain knowledge of visual merchandising strategies and current trends
- Partner with department managers to uphold, teach, and maintain all visual standards
- Install and remove trim/window presentations for store promotional events
- Created appealing, eye-catching visual displays to lead customers through the entire store.
Visual Merchandiser
H&M
New Yok, NY
03.2017 - 08.2019
- Created innovative floor plans to maximize visibility of merchandise.
- Assessed inventory levels and restocked items as needed to maintain attractive displays.
- Provided training sessions for staff members on proper display techniques for different types of merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Visual Merchandiser
Forever 21
New York, NY
01.2016 - 03.2017
- Lead and collaborate with stock and selling teams on
replenishment before, during and/or end of business day. - Ongoing training of store associates in visual
merchandising standards. - Updated the signage to reflect new prices and grab the customer's attention.
- Implemented corporate visual standards via planogram updates, emails and verbal feedback.
Product Specialist
Topshop
New York, NY
03.2014 - 01.2016
- Conducted weekly cycle counts of merchandise inventories to maintain accurate records of stock levels.
- Provided training on product knowledge to store personnel.
- Unloaded and processed incoming stock deliveries, ensuring that all items were accounted for.
- Provided feedback on clothing fit and styling options.
Fulfilment Center Warehouse Associate
Amazon
Gouldsboro, PA
07.2014 - 02.2015
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Sales Associate
Sunglass Hut
New York, NY
03.2013 - 06.2014
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Pocono Mountain West High School
Pocono Summit, PA05-2012
Skills
- Customer Service Leadership
- Staff Development
- Visual Display Creation
- Point Of Sale Systems
- Inventory Management
- Conflict Resolution
Timeline
Key Holder
Farm Rio
09.2023 - 12.2024
Sales Professional
Dover Street Market
07.2022 - 08.2023
Visual Merchandiser Lead
Nordstrom
09.2019 - 07.2022
Visual Merchandiser
H&M
03.2017 - 08.2019
Visual Merchandiser
Forever 21
01.2016 - 03.2017
Fulfilment Center Warehouse Associate
Amazon
07.2014 - 02.2015
Product Specialist
Topshop
03.2014 - 01.2016
Sales Associate
Sunglass Hut
03.2013 - 06.2014
Pocono Mountain West High School