Paris Davis
Irmo
Summary
Experienced retail professional with 11+ years of expertise in customer service and visual merchandising. Cultivates productive relationships, resolves complex issues, and consistently earns customer loyalty. Excels in fast-paced environments, maintaining a keen eye for detail and delivering exceptional service.
Overview
12
12
years of professional experience
Work History
Key Holder
Farm Rio
09.2023 - 12.2024
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Increased sales by providing exceptional customer service and product knowledge.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Counted registers and cleaned and secured shop at end of shift.
Sales Professional
Dover Street Market
07.2022 - 08.2023
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
Visual Merchandiser Lead
Nordstrom
09.2019 - 07.2022
- Build and maintain knowledge of visual merchandising strategies and current trends
- Partner with department managers to uphold, teach, and maintain all visual standards
- Install and remove trim/window presentations for store promotional events
- Created appealing, eye-catching visual displays to lead customers through the entire store.
Visual Merchandiser
H&M
03.2017 - 08.2019
- Created innovative floor plans to maximize visibility of merchandise.
- Assessed inventory levels and restocked items as needed to maintain attractive displays.
- Provided training sessions for staff members on proper display techniques for different types of merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Visual Merchandiser
Forever 21
01.2016 - 03.2017
- Lead and collaborate with stock and selling teams on
replenishment before, during and/or end of business day. - Ongoing training of store associates in visual
merchandising standards. - Updated the signage to reflect new prices and grab the customer's attention.
- Implemented corporate visual standards via planogram updates, emails and verbal feedback.
Product Specialist
Topshop
03.2014 - 01.2016
- Conducted weekly cycle counts of merchandise inventories to maintain accurate records of stock levels.
- Provided training on product knowledge to store personnel.
- Unloaded and processed incoming stock deliveries, ensuring that all items were accounted for.
- Provided feedback on clothing fit and styling options.
Fulfilment Center Warehouse Associate
Amazon
07.2014 - 02.2015
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Sales Associate
Sunglass Hut
03.2013 - 06.2014
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Pocono Mountain West High School
Pocono Summit, PA05-2012
Skills
- Customer Service Leadership
- Staff Development
- Visual Display Creation
- Point Of Sale Systems
- Inventory Management
- Conflict Resolution
Timeline
Key Holder
Farm Rio
09.2023 - 12.2024
Sales Professional
Dover Street Market
07.2022 - 08.2023
Visual Merchandiser Lead
Nordstrom
09.2019 - 07.2022
Visual Merchandiser
H&M
03.2017 - 08.2019
Visual Merchandiser
Forever 21
01.2016 - 03.2017
Fulfilment Center Warehouse Associate
Amazon
07.2014 - 02.2015
Product Specialist
Topshop
03.2014 - 01.2016
Sales Associate
Sunglass Hut
03.2013 - 06.2014
Pocono Mountain West High School
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