Pascalina Arlanda

Clerk

STC

06.2012 - Current

Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
Maintained up-to-date employee records to assist in human resources planning.
Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
Enhanced team morale, organizing staff events and fostering positive work environment.
Improved office efficiency by digitizing paper files and organizing digital records.
Enhanced communication with vendors, ensuring timely delivery of office supplies.
Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
Streamlined document retrieval, meticulously filing documents both physically and electronically.
Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Processed incoming and outgoing mail and packages according to established procedures.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Utilized office management software to record and track employee and casuals information.
Edited and proofread documents for accuracy and completeness.
Assisted with onboarding of new employees.