Passion Mack
Edgefield
Summary
Skilled Patient Care Assistant with a proven track record at Comfort Keepers, adept in medical terminology and providing emotional support. Demonstrated excellence in enhancing patient experiences and outcomes through effective communication and empathy. Excelled in teamwork, ensuring timely medication administration and optimal patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Comfort Keepers
04.2023 - Current
- Assist with patient support (mobility support)
- Clean patient personal space and organize belongings.
- Provide companionship
- Perform physical therapy activities
- Assure that medications are administered on schedule.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
Phlebotomist
Kedplasma
02.2022 - 04.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Caregiver
Edgefield Post Acute
06.2019 - 02.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Phlebotomist
Breath Of Life
Evans, GA01-2022
High School Diploma -
Strom Thurmond High School
Johnston, SC06-2019
Skills
- Medical terminology
- Vital signs documentation
- Written and verbal communication
- Emotional support
- Empathy
- Patient interaction
- Cardiopulmonary resuscitation
- Problem-Solving
- Telephone skills
- Patient records
Certification
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- First Aid Certification - American Red Cross or American Heart Association.
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
- Phlebotomy Technician Certification (CPT) - National Healthcareer Association.
Timeline
Patient Care Assistant
Comfort Keepers
04.2023 - Current
Phlebotomist
Kedplasma
02.2022 - 04.2023
Caregiver
Edgefield Post Acute
06.2019 - 02.2022
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- First Aid Certification - American Red Cross or American Heart Association.
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
- Phlebotomy Technician Certification (CPT) - National Healthcareer Association.
Phlebotomist
Breath Of Life
High School Diploma -
Strom Thurmond High School
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