Patricia Harrington
Chesnee,South Carolina
Summary
Dependable and organized individual with a versatile background in management and customer assistance. Skilled in optimizing operations and enhancing customer satisfaction through effective communication and team leadership.
Overview
40
40
years of professional experience
Work History
Self Employed
Self
Schenectady, NY
01.2015 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Customer Assistant, Department Head
Ocean State Job Lot
Clifton Park,NY
09.2011 - 01.2015
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Processed sales transactions efficiently using point-of-sale systems.
- Handled cash transactions accurately while adhering to company security protocols.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Store Manager
Yankee One Dollar Store
Troy,NY
05.2009 - 09.2011
- Oversaw daily operations, ensuring compliance with safety regulations and company policies.
- Created staff schedules to ensure optimal coverage during peak hours while controlling labor costs.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Assistant Manager
Dollar Tree Store
Rotterdam,NY
09.2004 - 06.2008
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored staff on customer service standards and operational procedures.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Account Manager/ Store Manager
Family Dollar Store
Schenectady, NY
07.2001 - 09.2004
- Supervised daily store operations, ensuring high standards of customer service and product availability.
- Trained and mentored team members on company policies and best practices to enhance performance.
- Developed staff schedules, balancing labor costs with operational needs to maintain efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Special Education Paraprofessional
Schenectady High School
Schenectady, NY
09.1997 - 07.2001
- Supported classroom management by reinforcing positive behavior and promoting a safe learning environment.
- Collaborated with educational staff to adapt instructional materials for students requiring additional assistance.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Maintained positive attitude and affirmatively communicated with each student.
- Oversaw class of students in absence of instructor.
Sales Associate
Champion Factory Outlet Store
Schenectady, NY
05.1986 - 09.1997
- Enhanced customer engagement through effective communication and product knowledge.
- Developed strong relationships with repeat customers, fostering loyalty.
- Implemented visual merchandising strategies to optimize product displays.
- Processed transactions accurately, maintaining cash register integrity.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
Inventory Specialist
R.G.I.S. Inventory
Albany,NY
07.1985 - 05.1986
- Performed data entry and completed proper paperwork.
Education
New York State Cosmetology License - Cosmetology
Royal Barber And Beauty School
Schenectady, NY03-1984
High School Diploma -
Linton High School
Schenectady, NY06-1983
Skills
- Time management
- Attention to detail
- Dependable and responsible
Timeline
Self Employed
Self
01.2015 - 04.2025
Customer Assistant, Department Head
Ocean State Job Lot
09.2011 - 01.2015
Store Manager
Yankee One Dollar Store
05.2009 - 09.2011
Assistant Manager
Dollar Tree Store
09.2004 - 06.2008
Account Manager/ Store Manager
Family Dollar Store
07.2001 - 09.2004
Special Education Paraprofessional
Schenectady High School
09.1997 - 07.2001
Sales Associate
Champion Factory Outlet Store
05.1986 - 09.1997
Inventory Specialist
R.G.I.S. Inventory
07.1985 - 05.1986
New York State Cosmetology License - Cosmetology
Royal Barber And Beauty School
High School Diploma -
Linton High School