Patrick Coleman
Greenville
Summary
Business visionary & Sales Leader with 20+ years experience. Extremely driven and confident with an expertise in sales, finance, IT, healthcare, real estate and construction/development management.
Overview
28
28
years of professional experience
Work History
Owner/President/CSO
Dynamic Recovery Solutions
Greenville
07.2010 - Current
- Company Overview: DRS is a Collection/AR business that incorporated in May of 2008
- Owner/Acting Member, Board of Directors
- Actively recruited and trained over four hundred employees
- Responsible for the management of twenty million commercial and consumer accounts totaling a balance of over three billion in dollar value – Averaged $100 MM in annual gross sales
- Leader and closer of complex deals with banking institutions on a national level – controlled the entire sales process from initial conversation to close of sale (managed all strategic and technical details through the process)
- Acquire new Clients – develop collection strategies surrounding their inventory and requirements in order to meet specific goals
- Manage the Team Leaders on collection floor along with sales staff to ensure our teams direction remains focused and intentional
- Collaborate with our back office staff IT, HR, Accounting, Compliance, Client Relations
- Broadened my knowledge of SaaS and CPQ through the development of our Collection Platform – worked with Azure, Google, and AWS during the creation, testing and implementation phases
- Attend industry conferences and trade shows in order to represent the company brand and build strong, long lasting enterprise relationships with current and future clientele
- Conduct weekly Executive Management meetings
- DRS is a Collection/AR business that incorporated in May of 2008
Director of Training & Client Development
Consumer Recovery & Associates
Greenville
02.2009 - 01.2010
- Responsible for the training and supervision of 50 full-time employees
- Continually coordinated and implemented 2-week training schedules for new and seasoned employees on a 60 day recurring basis
- Conducted daily evaluations of callers, collectors, and closers using specific scoring spreadsheets
- Coordinated company strategy on a weekly basis with management, IT department, and shareholders to ensure daily monetary goals are reached
- Introduced specific outbound calling campaigns resulting in an increase in monthly revenue exceeding two-hundred thousand dollars and totaling more than 1.2 million per month
- Conducted daily motivational meetings with employees, middle management, and directors
- Ensure the integrity of all debt collection related processes and whenever necessary adapt and change methods of collection that are responsive to our clients
- Determine company workflow and collections strategy to optimize efficiency and profitability on each client’s portfolio
- Work in partnership with HR in the staffing of collections floor in order to maintain adequate levels of operations
Sales Executive
Seven Falls Golf and River Club
Hendersonville
01.2007 - 01.2009
- Negotiated $10+ million in sales during 2007
- Built ongoing personal relationships with high-end clientele
- Daily conducted property tours and inspections with clients and synchronized members of each transaction including land surveyors, engineers, landscape architects, and custom home builders
- Assisted each client with property selection, home and landscape design, and facilitated the financing aspect of each transaction
- Initiated contact and maintained partnerships with both local and national banks – held monthly meetings with bank executives and created specialized loan programs to entice prospects
Sales Manager
Mystic Lands Development
Asheville
08.2003 - 01.2006
- Responsible for comprehensive sales training and 15 million in sales in first year of operation
- Coordinated Grand Opening sales events with local realtors, marketing and advertising vendors, valet services, additional sales and administrative support on a quarterly basis
- Consistently examined inbound and outbound sales calls made by each executive and developed strategies that greatly enhanced companies success
- Equipped company sales staff and sales support with local and regional market data and product knowledge to ensure successful event
- Established quick rapport with clientele and closed transactions within first 30 days
- Conducted employee performance evaluations every quarter to safeguard the success and operation of our company
- Weekly computed necessary sales team goals and communicated these on an individual and group basis to ensure consistency and promote a positive atmosphere
Real Estate Broker
Highland Homes, LLC
Greenville
08.2002 - 01.2005
- Introduced the Highland Craftsman Home division to Greenville, SC
- Hired and managed sales team comprised of 6 agents
- Influenced local marketing and sales strategies and helped increase revenue 25% during first year of employment
- Established Developer relationships and orchestrated marketing and sales projects
- Produced 10 million in sales of residential property through first 4 years of operation
- Launched Flat-Fee listing services provided to seller clients in 2007 and increased market share 50%.
Service Coordinator
Aberdeen Catery
Columbia
01.1998 - 01.2002
- Fully employed during the entirety of my college career; all four years paid for on my own
- Recruited over fifty employees during tenure – supervised and managed hired staff
- Helped prepare scheduled gourmet dishes
- Trained each individual hired through comprehensive scheduled party demonstrations
Education
Bachelor of Science - Computer Information Systems, Business / Marketing Management
University of South Carolina
Skills
- Team Leadership & Development
- Business Growth & Change Management
- Sales Growth & Revenue Expansion
- Operational Strategy & Execution
- Client Relationship Management
- Contract Negotiation & Management
- Lead Generation & Prospecting
- Client Relationship Building
- Account Development & Retention
- Cross-Functional Collaboration
- Process Improvement & Efficiency
- Pipeline and Territory Management
- Negotiation & Closing Strategies
- Technology & CRM Proficiency
- Strategic Marketing & Brand Promotion
Leadership Experience
- Active member of Alpha Tau Omega, President of Alpha Phi Chapter, Managed a $100,000 budget and oversaw all executive council members., Daily collaboration with Alumni and Board of Trustees to ensure prosperity of the Chapter., Communicated with the media, student organizations, and the university to draw out plans for community service projects, charity events, and city-wide promotions.
- Resident Advisor, Established and maintained relationships with students and offered advice in regard to academia, social and personal matters.
Timeline
Owner/President/CSO
Dynamic Recovery Solutions
07.2010 - Current
Director of Training & Client Development
Consumer Recovery & Associates
02.2009 - 01.2010
Sales Executive
Seven Falls Golf and River Club
01.2007 - 01.2009
Sales Manager
Mystic Lands Development
08.2003 - 01.2006
Real Estate Broker
Highland Homes, LLC
08.2002 - 01.2005
Service Coordinator
Aberdeen Catery
01.1998 - 01.2002
Bachelor of Science - Computer Information Systems, Business / Marketing Management
University of South Carolina