Patrick Simms
Grumpy Monk
Myrtle Beach
1
Certification
5
years of professional experience
Reliable and punctual waiter with strong multitasking abilities and a focus on team collaboration. Experience supervising and training staff to elevate service standards, ensuring timely and efficient service delivery. A strong focus on teamwork and achieving high standards in a fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.
Work History
Waiter
5 Years 2 Months- Managed multiple tables efficiently during peak hours, ensuring timely order delivery.
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Provided menu recommendations and upselling strategies to maximize sales opportunities.
- Developed and maintained strong relationships with patrons, fostering repeat business.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Supervised and trained waitstaff to enhance service quality and operational efficiency.
- Coordinated daily floor operations to ensure timely service delivery and guest satisfaction.
Education
Bachelor of Arts - English
- [SC Life] Scholarship Recipient
Skills
Multitasking ability
Salesmanship
Attention to detail
Strong multitasking
Professional demeanor
Cash handling
Quick calculationsematics
Sales techniques
Conflict resolution
Reliability and attendance
Reliability and punctuality
Personal presentation
Accomplishments
- Consistently rated "excellent" in customer reviews regarding server friendliness and attentiveness.
- Selected to serve notable VIP guests for major private events.
- Helped to supervise team of 20+ staff members.
- Consistently promoted throughout my restaurant career.
Certification
- ServSafe Training
- Food Handling Certification
- Alcohol Service Certification
Interests
Gym Workouts
Team Sports
Hiking
Camping
Reading
Timeline
Waiter
Grumpy Monk
06.2021 - CurrentRead More
Coastal Carolina University
Bachelor of Arts from English
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