Patrick Warren
Charleston
Summary
Dynamic leader with a proven track record at International Cybernetics Company, achieving a 70% increase in sales pipeline through strategic planning and negotiation expertise. Skilled in client relations and project management, delivering impactful solutions that drive revenue growth and enhance market positioning.
Overview
18
18
years of professional experience
Work History
Director of Client Services
International Cybernetics Company
Charleston
06.2023 - 02.2024
- Company Overview: Pavement Management Software and Hardware solutions
- Drove revenue growth and market expansion across domestic and international markets by building strategic relationships and leading a team of 8 sales professionals.
- Grew the sales pipeline by 70% in six months through strategic outreach and targeted prospecting initiatives.
- Secured a $2MM contract with a high-value strategic account, accelerating revenue growth.
- Negotiated a $1MM sole-source agreement, highlighting strong market positioning and executive-level engagement.
- Built and scaled an SDR department from the ground up, boosting lead generation and pipeline efficiency.
- Pavement Management Software and Hardware solutions
Strategic Account Executive
ContractPodAi
Charleston
04.2022 - 01.2023
- Company Overview: GenAI Powered contract management
- Initiated sales initiatives targeting legal departments of global companies with $20B in revenue, engaging directly with Chief Legal Officers, General Counsels, and legal operations teams.
- Increased customer engagement by 30% by leveraging sales expertise for legal tech SaaS value proposition.
- Drove full-cycle sales from initial outreach to close, consistently navigating complex deals and surpassing targets.
- GenAI Powered contract management
Sales Director North America - EAM
Berger-Levrault
Charleston
11.2019 - 04.2022
- Company Overview: Asset Management Software for DOT's
- Led the expansion of an EAM/CMMS SaaS solution into new market verticals by leveraging deep sales and technical expertise to deliver differentiated value propositions, driving significant gains in market share and customer acquisition while carrying a $1M annual quota.
- Accelerated revenue and client growth across North America - doubling municipal accounts, securing the first healthcare contract, and closing the company's inaugural SaaS agreement.
- Developed and executed a go-to-market strategy in partnership with the marketing director - launching innovative campaigns and a competitive pricing model that drove significant revenue growth and established the company as a market leader.
- Strengthened the company's foundation for scalable growth by building the North American partner network, introducing a global partnership framework, and overseeing critical escalation protocols to enhance client satisfaction and retention.
- Asset Management Software for DOT's
Senior Account Executive
AgileAssets (now Trimble)
Albany
12.2015 - 11.2019
- Company Overview: Enterprise software for DOT assets
- Dramatically increased the value of the company's top account by 250%, adding $15M in value and contributing to a monumental 500% boost in annual recurring revenue, underscoring a transformative impact on the company's financial health.
- Broke a two-year sales drought by securing a major new client with an initial contract worth $4.1M, showcasing exceptional sales prowess and strategic acumen in identifying and capturing high-value opportunities.
- Directed EAM/GIS (Esri) account management, growth, support, and delivery across the Northeast and Canada, driving $2M in annual sales while ensuring operational excellence and client satisfaction.
- Implemented targeted escalation protocols that significantly improved customer satisfaction, showcasing a proactive approach to identifying and resolving client issues.
- Enterprise software for DOT assets
Program Manager Procurement - Supplier Diversity Program
GLOBALFOUNDRIES
Albany
03.2015 - 11.2015
- Company Overview: Computer Chip Foundry
- Achieved transition of $300MM annual spend management to BPO organization across 9 sites on 3 continents.
- Delivered 200% savings over the target.
- Computer Chip Foundry
President
CARL Software USA
Albany
09.2012 - 02.2015
- Company Overview: Asset Management Software
- Led global CMMS projects with SaaS and on-premise rollouts, unifying multi-site, multi-language, and multi-currency operations while streamlining processes across business units.
- Sold and delivered high-impact CMMS solutions by blending technical know-how with strategic insight - driving efficiency, financial control, and enterprise-wide alignment.
- Asset Management Software
Managing Director
Compass Group
Albany
03.2006 - 08.2012
- Company Overview: Integrated Facilities Management Company
- Successfully renewed business unit's biggest catering contract (13,000 meals/day) worth $10MM/year.
- Successfully sold new catering contract for the head office of Romania's largest company worth $2MM/year.
- Profitably managed a $100M Integrated Facilities Management business unit with 4,000 employees, delivering 30,000 meals daily, maintaining 2M sq. ft. of mixed-use facilities, and overseeing a fleet of 3,000 vehicles.
- Led the implementation of two EAM projects with 200 users.
- Closed and led Romania BU's first facility contract, achieving a 94% score on the initial audit.
- Integrated Facilities Management Company
Education
Applied Data Science Program - Information Technology
Massachusetts Institute of Technology
Online04.2025
Creating and Executing Breakthrough Strategy - Business
Columbia Business School
New York12.2011
Bachelor of Science - Civil Engineering
Université Laval
Canada12.1993
Skills
- Negotiation and contract management
- Strategic planning and business strategy
- Customer relations and account management
- Problem-solving and process improvement
- Change management and coaching
- Sales management and business development
- Forecasting and engineering
- Leadership and team development
- Pre-sales and cold calling
- EAM / CMMS
- Project management
- Data analysis
- Technical sales
- Leadership skills
- Client relationships
- Strong negotiation skills
Accomplishments
- Pipeline Growth Success, Increased pipeline by 70% through complex sales processes and strategic outreach within six months.
- Strategic Contract Secured, Secured a $2MM strategic municipal contract, showcasing enterprise sales and relationship management expertise.
- Top Account Expansion, Achieved 250% expansion in top DOT account, contributing to a 500% jump in annual recurring revenues.
Languages
- English, Native
- French, Native
Affiliations
- Sailing
- Volunteer Skit Patrol
Languages
French
Native/ Bilingual
English
Full Professional
Timeline
Director of Client Services
International Cybernetics Company
06.2023 - 02.2024
Strategic Account Executive
ContractPodAi
04.2022 - 01.2023
Sales Director North America - EAM
Berger-Levrault
11.2019 - 04.2022
Senior Account Executive
AgileAssets (now Trimble)
12.2015 - 11.2019
Program Manager Procurement - Supplier Diversity Program
GLOBALFOUNDRIES
03.2015 - 11.2015
President
CARL Software USA
09.2012 - 02.2015
Managing Director
Compass Group
03.2006 - 08.2012
Applied Data Science Program - Information Technology
Massachusetts Institute of Technology
Creating and Executing Breakthrough Strategy - Business
Columbia Business School
Bachelor of Science - Civil Engineering
Université Laval
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