Paul Hackett
LEXINGTON
Summary
Talented Outside Sales Representative multitasks and balances customer needs with company demands. Successful at building loyalty and long-term relationships while consistently reaching sales targets. Demonstrated experience delivering superior customer service and attention to detail.
Overview
22
22
years of professional experience
Work History
Outside Sales Representative
Sherwin-Williams Paints
Lexington
03.2019 - Current
- Developed strong relationships with contractors and builders to drive sales.
- Conducted product demonstrations to showcase paint features and benefits.
- Created tailored solutions for customer needs based on project specifications.
- Managed territory by identifying new business opportunities and cold calling prospects.
- Collaborated with internal teams to ensure timely delivery of products and services.
- Provided expert advice on color selection and application techniques to clients.
- Maintained accurate records of customer interactions and sales activities for follow-up reporting.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Negotiated prices and set up contracts to finalize sales agreements.
Store Manager
Sherwin-Williams Paint Store
Columbia
01.2013 - 01.2019
- Managed daily store operations and ensured exceptional customer service.
- Trained and mentored staff on product knowledge and sales techniques.
- Oversaw inventory management and restocked shelves as needed.
- Implemented safety protocols to maintain a safe working environment.
- Coordinated promotional events to enhance customer engagement and sales.
- Analyzed sales trends to optimize product displays and stock levels.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
Assistant Store Manager
Sherwin-Williams Paint Store
Columbia
03.2006 - 12.2013
Store Associate
Sherwin-Williams Paint Store
Columbia
08.2003 - 03.2006
Education
MBA - Business Administration
Southern Wesleyan Univeristy
Central, SC05-2016
Bachelor of Science - Business Administration
Southern Wesleyan University
Central, SC12-2014
Skills
- Customer service
- Inventory management
- Staff training
- Customer relationship management
- Problem solving
- Team building
- Goals and performance
- Customer relations
- Territory management
- Sales strategy development
- Upselling and cross selling
- Solutions-based sales
Accomplishments
- 2016 Presidents Award
- 2016 District Store of The Year
Timeline
Outside Sales Representative
Sherwin-Williams Paints
03.2019 - Current
Store Manager
Sherwin-Williams Paint Store
01.2013 - 01.2019
Assistant Store Manager
Sherwin-Williams Paint Store
03.2006 - 12.2013
Store Associate
Sherwin-Williams Paint Store
08.2003 - 03.2006
MBA - Business Administration
Southern Wesleyan Univeristy
Bachelor of Science - Business Administration
Southern Wesleyan University