Shop Manager
M2 Lumber
Laurens, SC
10.2025 - 03.2026
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Oversaw inventory management, maintaining optimal stock levels and organization.
- Trained new staff on safety protocols, tools usage, and operational procedures.
- Implemented scheduling strategies to optimize labor costs and productivity.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Oversaw daily operations, ensuring store met its performance and sales goals.
- Implemented safety protocols, ensuring secure environment for both staff and customers.