Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paula Hayes

Mullins

Summary

Dedicated CNA with experience, skilled in vital signs monitoring and compassionate communication. Enhanced patient satisfaction through attentive care and emotional support, fostering a positive healing environment. Proven ability to collaborate with healthcare teams and maintain high standards of hygiene and safety, ensuring optimal patient outcomes.

Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.

Overview

15
15
years of professional experience
1
1
Certification

Work History

CNA

Agape
04.2023 - Current
  • Assisted patients with daily living activities and personal hygiene tasks.
  • Maintained cleanliness and safety of patient environments to promote health standards.
  • Supported nursing staff in monitoring patient vital signs and reporting changes.
  • Documented patient information accurately in electronic health records systems.
  • Communicated effectively with patients to provide emotional support and comfort.
  • Followed infection control protocols to minimize risk of cross-contamination.
  • Participated in training sessions to enhance caregiving skills and knowledge base.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.

CNA

MSA
02.2011 - 08.2023
  • Collaborated with healthcare team members to ensure coordinated care delivery.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Education

High School Diploma -

Mullins High School
Mullins, SC
05-1997

EDG 101 -

Florence-Darlington Technical College
Florence, SC
04-2006

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Complex Problem-solving
  • Multitasking and organization
  • Team collaboration
  • Flexibility and adaptability

Certification

  • CNA - Certified Nurse Assistant

Timeline

CNA

Agape
04.2023 - Current

CNA

MSA
02.2011 - 08.2023

High School Diploma -

Mullins High School

EDG 101 -

Florence-Darlington Technical College
Paula Hayes